Xtime

Xtime

Cox Automotive
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About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

About

Elevate profits with the only end-to-end service experience solution. Ready to maximize your dealership’s fixed ops revenue? Drive owner loyalty through one service experience platform. Xtime increases customer retention by transforming the ownership experience for automotive manufacturers and dealership service departments, thus increasing customer satisfaction while boosting dealer revenue and profitability. Xtime is a software solution that works by delivering the experience consumers demand, one that emphasizes value, convenience and trust. Xtime developed Spectrum, the industry’s first fully integrated, cloud-based auto repair shop management software that helps dealerships create an outstanding automotive ownership experience and turn one-time customers into repeat buyers. From the first touchpoint to checkout and beyond, Spectrum creates the high-quality automotive service experience customers expect, and drives the growth automotive parts and service operations need.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Audience

Enterprises looking for a service experience platform to maximize their dealership’s fixed ops revenue

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Company Information

Cox Automotive
Founded: 2014
United States
xtime.com

Alternatives

KUKUI

KUKUI

Kukui

Alternatives

EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Categories

Categories

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Integrations

ADAM DMS
ActivEngage
Autosoft
Braintree
CDK Global
Dealer.com
DealerBuilt
Dealertrack DMS
Epicor Integrated Service Estimator
Flai
Gubagoo
Mia
Numa
Pam
PartsTech
QuickBooks Online
Spyne
Vida
VinSolutions Connect CRM
vAuto

Integrations

ADAM DMS
ActivEngage
Autosoft
Braintree
CDK Global
Dealer.com
DealerBuilt
Dealertrack DMS
Epicor Integrated Service Estimator
Flai
Gubagoo
Mia
Numa
Pam
PartsTech
QuickBooks Online
Spyne
Vida
VinSolutions Connect CRM
vAuto
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information
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Claim Xtime and update features and information