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About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

About

WrenchPilot is an AI-powered, cloud-based management platform built specifically for diesel and heavy-duty truck repair shops, designed to act as a complete operational “command center” that replaces fragmented tools and manual workflows. It provides real-time visibility into every part of the shop, including technician activity, job status, parts usage, and profitability, allowing owners to run operations based on live data rather than delayed reports. It combines core features such as technician time tracking, job and workflow management, invoicing, customer and vehicle databases, and parts tracking into a single integrated system, where every action, from clock-in to payment, is connected and continuously updated. A key component is its proprietary “Performance Intelligence Layer,” which embeds AI directly into workflows to automate administrative tasks, generate job estimates, suggest parts, and monitor key performance indicators like labor efficiency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Audience

Diesel and heavy-duty repair shop owners wanting to manage jobs, track labor and profitability in real time, and automate daily operations with AI

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$49.95 per month
Free Version
Free Trial

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Company Information

WrenchPilot
United States
wrenchpilot.io

Alternatives

KUKUI

KUKUI

Kukui

Alternatives

EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
Digital Wrench

Digital Wrench

VMT Software

Categories

Categories

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Integrations

QuickBooks Online
Edge
Epicor Integrated Service Estimator
PartsTech
QuickBooks Online Advanced
Stripe

Integrations

QuickBooks Online
Edge
Epicor Integrated Service Estimator
PartsTech
QuickBooks Online Advanced
Stripe
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information
Claim WrenchPilot and update features and information
Claim WrenchPilot and update features and information