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About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

About

Super simple to use and fully featured mechanical Workshop Software. Turn your Auto Shop into a streamlined profit machine. Free trial. No commitment. No lock-in contracts, ever. From $39.99 per month, to help the simplest shop to multi-branch operations, there is a solution for every auto shop. Direct integration with major accounting packages plus CarFax, PartsTech, TireMetrix, TireConnect VV Garage, Pro Demand, MOTOR + more. Plus integration with the worlds best accounting packages including QuickBooks and Xero. Sales & support locations in North America & Australia. Business management for Auto Repair, Marine Repair, Truck, RV, MotorCycle and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Audience

Auto Repair Shops, Mechanical Repair, Marine, RV, truck

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$59.99 per month
From the smallest 1 person mobile mechanic to a multi-site corporation, Workshop Software has a range of products available to suit your needs. Bronze/Silver/Gold level subscriptions.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Pros & Cons from Real Users

Pros

  • Easy and intuitive. Fair pricing, color coded and adaptive. Updates customer of appointment and sends reminder for service/Maint (i.e. LOF)

Cons

  • Have to pay separate for the ability to text customer.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Company Information

Workshop Software
Founded: 2013
Australia
workshopsoftware.com

Alternatives

KUKUI

KUKUI

Kukui

Alternatives

EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
Digital Wrench

Digital Wrench

VMT Software

Categories

Categories

Auto Repair Supported
Heavy-Duty Repair Supported
Marine Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Marine Features

Accounting Management Not Supported
Ballast Table Not Supported
Barcodes Not Supported
Boat Maintenance Supported
Manufacturing/Supplier Pricebooks Not Supported
Marina Management Not Supported
Maritime Crew Management Not Supported
Routing Not Supported
Scheduling Supported
Storage Management Not Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Edge Supported
Epicor Integrated Service Estimator Supported
MYOB Not Supported
PartsTech Supported
Sage Accounting Not Supported
Xero Not Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Edge Not Supported
Epicor Integrated Service Estimator Not Supported
MYOB Supported
PartsTech Not Supported
Sage Accounting Supported
Xero Supported
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information
Claim Workshop Software and update features and information
Claim Workshop Software and update features and information