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About

Shopmatic is an international eCommerce company that was launched with the intent of helping anyone going online, succeed in selling their products and services. We are the only company to enable the entire ecosystem of selling online, for our customers. From developing their own unique web store to listing them on marketplaces & social channels, to giving them insights on how to sell online, we help customers manage everything that is required to help them grow their business! What drives us is our passion to constantly challenge the status quo and get better at our game. This is why we are able to bring to our customers, the most intuitive, sophisticated, international, and superior experience of doing business, at your fingertips. Shopmatic has established partnerships with highly well-placed companies and has a team of extremely driven, experienced people, from relevant backgrounds, to help our clients do what they really want to do, sell!

About

Unlock the Potential of Ambassador Marketing with SocialLadder: Your All-in-One Ambassador Management Platform. SocialLadder empowers brands to identify, track, reward, and engage their community seamlessly. Streamline ambassador programs with automation, enabling you to focus on nurturing relationships with your biggest fans. Trusted by world-class ambassadors & community marketing teams, our platform offers unified collaboration to scale your team and build a loyal community. Manage recruiting, onboarding, tasks, and payments from one place. Leverage machine learning to identify top customers and influencers from your database, turning them into high-performing brand advocates. Engage ambassadors with customizable chat, push notifications, and interactive message boards. Assign real-world and online tasks effortlessly, empowering your ambassadors to market through your customers, not just to them. Witness the transformative power of ambassador marketing. Join SocialLadder

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and eCommerce stores seeking a solution to sell their products and services online

Audience

Businesses looking for a brand ambassador solution to identify, monitor, reward and centralize communication with their ambassadors

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version Supported
Free Trial Supported

Pricing

Request a demo for more information
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.4 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • - The ease of creating challenges and approving content - SocialLadder has recently added several new challenges including conversion / milestone related ones that we've seen success with. - My account representative has been wonderful and attentive!
  • Lots of options of how you can run your program thanks to a system with a lot to offer and support team that will help your program grow!
  • SocialLadder was the perfect solution to help our company expand our Brand Ambassador program. We were doing all communication, contracts, and reviews manually and SocialLadder let us be able to do all of this in one place. This makes it very easy to keep track of everything being produced and all of the campaigns we have available. They also have a way to organize all Ambassadors and Campaigns based off a tagging system which helped us refine the system. We have even started implementing SocialLadder for an internal employee program!
  • One thing that I love about SocialLadder is that it offers creators tools to enhance their work within our app. They can get content ideas through challenges on SocialLadder, win points by completing said challenges and eventually turn those points into cash. This not only incentivizes them to interact with the platform more, but also to perform certain behaviors on our app which is a total win win!
  • It's the best platform for ambassadors to feel a gamified experience within the brand experience! Most platforms are only for finding new ambassadors, but this place has it ALL... truly.

Cons

  • - A lack of community communication amongst the ambassadors - The payout process for ambassadors is not ideal. We've experienced several issues with it.
  • On occasion the system can be a little bit slow, that's my only complaint!
  • Reporting could use a little bit of help in being able to pull all social stats into one report that is easy to export and digest. And this can be said about how we customize the ambassadors and what they produce for us, along with the stats tied along with it. We have also run into a handful of minor bugs and set-up issues that make payouts a bit complicated.
  • Implementing a new software will always come with a learning curve and there have been some users who have had trouble logging into Social Ladder but our Account Manager, Meredith, and the support team have been a huge help in addressing this.
  • Nothing I don't like, it has been the best thing for our brand.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Shopmatic
Singapore
goshopmatic.com

Company Information

SocialLadder
Founded: 2014
United States
socialladderapp.com

Alternatives

Alternatives

Club

Club

Club (formerly Brandbassador)
MikMak

MikMak

MikMak, a SPINS company
OctaShop

OctaShop

Octashop
hello24

hello24

Hello24.ai
Endlss

Endlss

Penny AI Technologies

Categories

eCommerce Supported
Social Commerce Supported

Categories

Affiliate Supported
Social Commerce Supported
Social Selling Supported

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Not Supported
Commission Management Supported
Contest Management Not Supported
Coupon Management Supported
Email / Newsletter Communication Supported
Fraud Detection Not Supported
Multi Level Marketing (MLM) Not Supported
Multi-Language Supported
Social Sharing Supported

Influencer Marketing Features

Campaign Management Supported
CRM Supported
Faceted Search / Filtering Supported
Influencer Discovery Supported
Payment Tracking Supported
ROI Tracking Supported
Social Media Monitoring Supported

Social Selling Features

Automated Publishing Not Supported
Compliance Management Not Supported
Content Discovery Not Supported
Content Management Supported
Employee Advocacy Supported
Gamification Supported
Lead Engagement Not Supported
Performance Metrics Supported
Pre-Approved Content Library Not Supported
Single Sign On Not Supported
Social Media Monitoring Supported

Integrations

Amazon Supported
Easyship Supported
Entrata Not Supported
Facebook Not Supported
Google Cloud Platform Not Supported
Google Workspace Supported
Instagram Not Supported
Lazada Supported
PayPal Supported
Paytm Supported
Reddit Not Supported
See Tickets Not Supported
Shopee Supported
Shopify Not Supported
Snapchat Not Supported
TikTok Not Supported
WordPress Not Supported
X (Twitter) Not Supported
YouTube Not Supported

Integrations

Amazon Not Supported
Easyship Not Supported
Entrata Supported
Facebook Supported
Google Cloud Platform Supported
Google Workspace Not Supported
Instagram Supported
Lazada Not Supported
PayPal Not Supported
Paytm Not Supported
Reddit Supported
See Tickets Supported
Shopee Not Supported
Shopify Supported
Snapchat Supported
TikTok Supported
WordPress Supported
X (Twitter) Supported
YouTube Supported
Claim Shopmatic and update features and information
Claim Shopmatic and update features and information
Claim SocialLadder and update features and information
Claim SocialLadder and update features and information