ShopKeep

ShopKeep

Lightspeed
Toast POS

Toast POS

Toast, Inc.
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About

ShopKeep’s #1-rated POS system gives small business owners all of the point of sale features they need to skyrocket revenue and productivity. Future-proof your business with Lightspeed’s one-stop commerce platform. Lightspeed powers retailers and restaurants in over 100 countries. ShopKeep has been helping business owners thrive since 2008. In 2020, we joined Lightspeed and became ShopKeep by Lightspeed. Now we have more resources and the ability to accelerate product innovation. ShopKeep POS isn’t going anywhere, and the success of your business is still our top priority.

About

Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Small to medium-sized organizations in the retail, restaurant, and bar industries in the USA

Audience

Built exclusively to provide a robust POS system for the restaurant and foodservice industry, with teams of all sizes.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Supported
Free Trial Supported

Pricing

$0.00/month
Starter Kit: $0/month
Point of Sale: $69/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love ShopKeep they are an amazingly easy POS system with many benefits including, inventory tracking, easy to print UPC's, purchases, returns all at a really great month to month price.

Cons

  • If I have to dislike something about ShopKeep it may be that after the 2 hour tutorial for setting ShopKeep up your kind of left hanging by customer service.

Pros & Cons from Real Users

Pros

  • it offers excellent features for restaurant management, and the design is very modern . the software runs smoothly without major glitches, making it reliable during busy hours.
  • I like the integration bundle but they should have a unlimited bundle package to be better then Chowly and 3rd party providers and if they created a website they would definitely do great and they should do something with DoorDash and third parties to lower commissions rate one small restaurant can’t make that difference but a platform like toast can literally take over the virtual market with just a few of these options

Cons

  • the pricing and add-on fees can be a bit high for smaller businesses. also, the customer service response time can sometimes be improved.
  • Integration took to along to set up I had to add google direct ordering for my location and got over charged I may have to switch integrations.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Lightspeed
Founded: 2008
United States
www.shopkeep.com

Company Information

Toast, Inc.
Founded: 2011
United States
pos.toasttab.com

Alternatives

Alternatives

Toast POS

Toast POS

Toast, Inc.
Rezku Point of Sale

Rezku Point of Sale

Guest Innovations
Lightspeed Retail

Lightspeed Retail

Lightspeed
OVVI POS

OVVI POS

OVVI
OVVI POS

OVVI POS

OVVI

Categories

Bakery Supported
Bar POS Supported
Convenience Store Supported
Florist Supported
Garden Center Supported
Point of Sale Supported
Restaurant POS Supported
Retail Management Supported
Retail POS Systems Supported

Categories

Bakery Supported
Bar POS Supported
Catering Supported
Convenience Store Supported
Email Marketing Supported
Kiosk Supported
Online Ordering Supported
Payment Processing Supported
Point of Sale Supported
Restaurant POS Supported
Retail POS Systems Supported

Bakery Features

Accounting Management Supported
Customer Management Supported
Inventory Management Supported
Labor Cost Calculator Not Supported
Nutrition & Ingredient Labels Not Supported
Nutrition Analysis Not Supported
Production Management Not Supported
Recipe / Formula Costing Not Supported
Recipe / Formula Management Not Supported
Sales History Supported
Sales Management Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Convenience Store Features

Deli / Restaurant Management Supported
Employee Management Supported
Fuel Management Not Supported
Fuel POS Not Supported
Grocery POS Not Supported
Inventory Management Supported
Lottery Management Not Supported
Loyalty Program Supported
Multi-Store Not Supported
Price Book Not Supported
Retail Management Supported
Single Store Not Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Not Supported
Order Management Not Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Florist Features

Automated Card Printing Not Supported
Customer Account Profiles Supported
Delivery Tracking Not Supported
Order Management Not Supported
Production Tracking Not Supported
Stem Counting Not Supported

Garden Center Features

Billing & Invoicing Not Supported
Customer Management Supported
Inventory Management Supported
Purchase Order Management Not Supported
Returns Management Supported

Jewelry Store Management Features

Appraisal Management Not Supported
Commission Management Not Supported
Consignments Not Supported
Customer Purchase History Supported
Jewelry Design Not Supported
Marketing Management Not Supported
Multi-Store Management Not Supported
Pricing Management Supported
Repair Tracking Not Supported
Supplier Management Not Supported
Wholesaler Management Not Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Not Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

ReturnPro Supported
eCard Systems Supported
Axial Shift Not Supported
BevSpot Not Supported
Biznsbook Not Supported
COGS-Well Not Supported
Cratoflow Not Supported
Incentivio Not Supported
Lineup.ai Not Supported
Menuu Not Supported
Olo Not Supported
Restoke Not Supported
ShelfCount Not Supported
SpeedETab Not Supported
SpotOn Teamwork Not Supported
Suntek Reporting Not Supported
SynergySuite Not Supported
Taps + Tables Not Supported
Womply Supported
xtraCHEF Not Supported

Integrations

ReturnPro Supported
eCard Systems Supported
Axial Shift Supported
BevSpot Supported
Biznsbook Supported
COGS-Well Supported
Cratoflow Supported
Incentivio Supported
Lineup.ai Supported
Menuu Supported
Olo Supported
Restoke Supported
ShelfCount Supported
SpeedETab Supported
SpotOn Teamwork Supported
Suntek Reporting Supported
SynergySuite Supported
Taps + Tables Supported
Womply Not Supported
xtraCHEF Supported
Claim ShopKeep and update features and information
Claim ShopKeep and update features and information
Claim Toast POS and update features and information
Claim Toast POS and update features and information