ShopKeep

ShopKeep

Lightspeed
+
+

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About

ShopKeep’s #1-rated POS system gives small business owners all of the point of sale features they need to skyrocket revenue and productivity. Future-proof your business with Lightspeed’s one-stop commerce platform. Lightspeed powers retailers and restaurants in over 100 countries. ShopKeep has been helping business owners thrive since 2008. In 2020, we joined Lightspeed and became ShopKeep by Lightspeed. Now we have more resources and the ability to accelerate product innovation. ShopKeep POS isn’t going anywhere, and the success of your business is still our top priority.

About

Square Invoices is a web-based software made for online invoices. It allows invoices to be made and sent in a few steps and provides tools to customize invoices to make them look more professional. Customers benefit thanks to easy credit and debit card payments with no extra fees. Furthermore, businesses can access their dashboard on the web or in any mobile device to keep track of their invoices and get insight on how they are performing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small to medium-sized organizations in the retail, restaurant, and bar industries in the USA

Audience

Small to large businesses that need an invoicing solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Supported
Free Trial Supported

Pricing

$0.01
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love ShopKeep they are an amazingly easy POS system with many benefits including, inventory tracking, easy to print UPC's, purchases, returns all at a really great month to month price.

Cons

  • If I have to dislike something about ShopKeep it may be that after the 2 hour tutorial for setting ShopKeep up your kind of left hanging by customer service.

Pros & Cons from Real Users

Pros

  • Square Invoice is currently the best way to send all kinds of receipts and invoices to your customers, this application will help you to carry out all kinds of business in a much more fluid way, it will also allow your client to have a detailed report of what is are paying in your company, I greatly admire this platform, for allowing me to obtain a system which helps me day after day to enhance my negotiation system, this platform is key to doing all kinds of business with clients. One of the main features that I like about this platform is the automated mechanism that it has when it comes to sending notifications and Reminders when the payment of an invoice has been delayed, for example, if we have previously sent an invoice to our clients by email. or in a physical way, this platform sends a reminder to the client when they have not yet paid the invoice, the reminder is sent approximately five days after the initial invoice, this mechanism is very useful to obtain payments in a timely manner. Another thing that I like about this platform is the ease and the way in which it offers me to create personalized invoices, this platform offers me a wide variety of templates for each of my invoices, I can modify the template to my liking, incorporate the logo of my company, insert the services that the client has obtained and many other things, the template is totally modifiable and has a design that is quite adequate for my company. Below, I will mention the things that most positively caught my attention about this platform. * The Reminders system is essential within this platform, it is the function that I liked the most and which has allowed our clients to pay the corresponding invoice at the correct time, these reminders can be personalized, you can configure every few days Reminders will be sent to your customers, this is a perfect mechanism to send automated reminders. * I love the way in which I can customize the design of each of the invoices, I can use a specific design for my invoices but this platform offers me a list and a fairly extensive library of pre-designed templates with an optimal design, sometimes, I use those templates to give my invoices a better design. * This integrated platform or system in which you can make the corresponding impressions of your invoices, has a synchronization and media is with your printer, so you can send all these invoices by email but you can also print them in a matter of seconds. * This platform also provides you with a much broader and more personalized view of pending invoices and paid invoices, from the main panel you can view the invoices that have already been canceled within your company, as well as view all the invoices in real time. invoices that are pending to be paid by customers, this complete display functionality helps to better understand the invoices that are paid on time and the pending invoices.
  • Square makes it easy to add/send invoices to customers/clients with just a name and email address. The invoice software integrates tightly with the rest of the Square platform which is great for reporting.

Cons

  • One of the main negative things that this platform has is that it charges you a commission for each invoice that you have previously made, that means that each invoice that you make within the platform will charge you an additional fee that you will have to pay immediately and it will be billed to your account immediately, I have previously used other applications that have allowed me to create invoices online, and none had charged me an additional commission for each of my invoices, it is important to note that the commission within this platform is completely low , it doesn't really affect your budget, but I think there shouldn't be any additional fees charged for each invoice made, since I currently pay a monthly subscription. Another of the negative characteristics of this platform is that it has a predetermined size for the logo that you can insert inside the invoice, that means that if your main objective is to make the logo look bigger inside the invoice, you will not be able to do it, Currently the templates that are used within this platform have a predetermined size for each of the objects and texts that are inserted, so you will not be able to modify the size of your company's logo. Finally, I have also noticed that the notifications for each payment of the invoice are received late in the email, I have noticed that the real-time monitoring of the invoices works perfectly, I can see the status of the payment in real time From each of them, however, I have noticed that some clients pay the invoices and after a few hours or minutes I receive a notification to my email.
  • Square allows you to enter payments made through non-square sources, but doesn't currently have any other solutions/integrations like ACH processing or instant transfers like Venmo. Since the transaction are not "Card Present" transaction since they are entered by the customer/client the cost is higher than if charging in person. That being said, it is cheaper than charging a "card on file" transaction. I'd like to also see the ability to create bulk invoices either through an interface or uploading a csv file.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lightspeed
Founded: 2008
United States
www.shopkeep.com

Company Information

Block
Founded: 2009
United States
squareup.com/us/en/invoices

Alternatives

Alternatives

Toast POS

Toast POS

Toast, Inc.
Wave Accounting

Wave Accounting

Wave Financial
Lightspeed Retail

Lightspeed Retail

Lightspeed
MyInvoices & Estimates

MyInvoices & Estimates

Avanquest Software
OVVI POS

OVVI POS

OVVI

Categories

Bakery Supported
Bar POS Supported
Convenience Store Supported
Florist Supported
Garden Center Supported
Point of Sale Supported
Restaurant POS Supported
Retail Management Supported
Retail POS Systems Supported

Categories

Bakery Features

Accounting Management Supported
Customer Management Supported
Inventory Management Supported
Labor Cost Calculator Not Supported
Nutrition & Ingredient Labels Not Supported
Nutrition Analysis Not Supported
Production Management Not Supported
Recipe / Formula Costing Not Supported
Recipe / Formula Management Not Supported
Sales History Supported
Sales Management Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Convenience Store Features

Deli / Restaurant Management Supported
Employee Management Supported
Fuel Management Not Supported
Fuel POS Not Supported
Grocery POS Not Supported
Inventory Management Supported
Lottery Management Not Supported
Loyalty Program Supported
Multi-Store Not Supported
Price Book Not Supported
Retail Management Supported
Single Store Not Supported

Florist Features

Automated Card Printing Not Supported
Customer Account Profiles Supported
Delivery Tracking Not Supported
Order Management Not Supported
Production Tracking Not Supported
Stem Counting Not Supported

Garden Center Features

Billing & Invoicing Not Supported
Customer Management Supported
Inventory Management Supported
Purchase Order Management Not Supported
Returns Management Supported

Jewelry Store Management Features

Appraisal Management Not Supported
Commission Management Not Supported
Consignments Not Supported
Customer Purchase History Supported
Jewelry Design Not Supported
Marketing Management Not Supported
Multi-Store Management Not Supported
Pricing Management Supported
Repair Tracking Not Supported
Supplier Management Not Supported
Wholesaler Management Not Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Not Supported
Order Management Not Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Not Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

Integrations

AllayPay Supported
CDGcommerce Supported
COZYROC SSIS+ Suite Not Supported
Dashe Not Supported
Flowlu Not Supported
Freedom Merchants Supported
Hatch Not Supported
JoinCPR Not Supported
Mailchimp Supported
QuickBooks Online Supported
SalesIn Not Supported
Square POS Not Supported
Square Payments Not Supported
Square for Retail Not Supported
Stax Supported
VendorDesk Not Supported
Womply Supported
ZenMaid Software Not Supported
eCard Systems Supported
iDashboards Not Supported

Integrations

AllayPay Not Supported
CDGcommerce Not Supported
COZYROC SSIS+ Suite Supported
Dashe Supported
Flowlu Supported
Freedom Merchants Not Supported
Hatch Supported
JoinCPR Supported
Mailchimp Not Supported
QuickBooks Online Not Supported
SalesIn Supported
Square POS Supported
Square Payments Supported
Square for Retail Supported
Stax Not Supported
VendorDesk Supported
Womply Not Supported
ZenMaid Software Supported
eCard Systems Not Supported
iDashboards Supported
Claim ShopKeep and update features and information
Claim ShopKeep and update features and information
Claim Square Invoices and update features and information
Claim Square Invoices and update features and information