WingmanEmergent
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Related Products
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About
Use the strength of your own computer to build and manage your online store faster. And the strength of the cloud to manage orders, customers and marketing anywhere you want. ShopFactory is the original do-it-yourself eCommerce solution created to help you sell better. Tailor-made since 1995 for individual sellers, micro- and small businesses. Less waiting, more sales. No special skills needed. More than 50% of online shoppers regularly browse the web with mobile devices such as tablets and mobile phones. Your ShopFactory store automatically looks after them.
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About
Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
eCommerce solution for companies
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Audience
Business owners, founders, and professionals wanting an AI assistant to handle routine tasks, follow-ups, inboxes, and workflows across their tools
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49.95 per month
Free Version
Free Trial
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Pricing
$1 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationShopFactory
Founded: 1995
Australia
www.shopfactory.com
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Company InformationEmergent
Founded: 2024
United States
getwingman.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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eCommerce Features
Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
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Integrations
Facebook
Gmail
Google Calendar
Google Sheets
Instagram
Slack
X (Twitter)
Eway
Facebook Ads
Google Slides
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Integrations
Facebook
Gmail
Google Calendar
Google Sheets
Instagram
Slack
X (Twitter)
Eway
Facebook Ads
Google Slides
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