Shift Payment IntegrityShift Technology
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Related Products
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About
Shift’s Payment Integrity is an AI-powered solution for health plans designed to improve accuracy and reduce costs in the claims payment process. It works both pre-payment (before claims are paid) and post-payment, helping plan administrators catch issues early and recover overpayments. Key features include claims editing (with updated, dynamic rules), generative AI-assisted medical record review, anomaly & fraud/waste/abuse detection, and external data enrichment for deeper context. The system supports evolving policy and guideline changes, allowing automated policy analysis and edit logic workbench features so health plans can test concepts before deployment. It provides explainable flags/alerts (so reviewers understand why claims are flagged), tools to accelerate document review, highlighting relevant parts of records, data mining for emerging trends, and a unified case management UI for investigative workflows.
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About
Strada is the AI phone agent purpose-built for insurance teams. Carriers, MGAs, and brokers use Strada to scale thousands of inbound and outbound calls (from renewals and claims to quote intake, FNOL, and policy servicing) without adding headcount.
Customers get 24/7 service with zero hold time, while your team focuses on closing business and building relationships.
What Strada does best:
- Handles renewals, FNOL, claims, and policy servicing automatically
- Provides 24/7 availability with no hold time
- Scales to thousands of calls instantly
- Frees up agents to focus on sales and service
Strada is a complete insurance automation platform.
By removing call bottlenecks and eliminating post-call busywork, it drives retention, accelerates claims, prevents policy lapses, and ensures customers are served faster and smarter.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Health plan administrators and healthcare organizations in need of a tool to reduce improper payments, detect emerging fraud and billing errors, and improve claims workflows
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Audience
Strada is built for insurance companies, brokers, and MGAs that handle lots of customer phone calls. It helps them automate renewals, claims, and policy service calls so customers get instant 24/7 support while teams focus on sales and relationships.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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PricingCustom pricing
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationShift Technology
Founded: 2013
France
www.shift-technology.com/products/payment-integrity
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Company InformationStrada
Founded: 2023
United States
www.getstrada.com
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Integrations
No info available.
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Integrations
No info available.
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