ShareFile

ShareFile

Progress Software
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About

Progress® ShareFile® is an AI-powered document collaboration platform designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—the ShareFile platform goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile software unifies the key stages of client work in a single, secure platform. By unifying people, processes and data into a single platform, ShareFile software helps reduce tool sprawl, simplify workflows and enables teams to scale client work without increasing complexity. Benefits can include: faster turnaround times, improved client satisfaction and stronger business outcomes.

About

Microsoft SharePoint is a secure, enterprise-grade collaboration and content management platform that connects teams, information, and workflows. With AI-powered Copilot and SharePoint agents, users can instantly generate pages, summarize content, and surface insights from within their sites. It enables seamless document management, version control, and real-time collaboration—both inside and outside your organization. Customizable templates and drag-and-drop tools make it easy to design visually engaging intranet sites and portals. SharePoint also provides robust security and compliance features, including access controls, data governance, and conditional policies. Integrated deeply into Microsoft 365, it helps businesses streamline communication, boost productivity, and accelerate their AI transformation.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Enterprises, IT leaders, and business teams seeking a secure, AI-powered content management and collaboration platform to streamline communication, automate workflows, and enhance knowledge sharing across their organization

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$16.50 per month
3 users minimum
Free Version Not Supported
Free Trial Supported

Pricing

$1.00/one-time/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.5 / 5
support 4.3 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • It is the security of all our data in a much more immediate way, that it is based on the cloud gives us confidence and the necessary storage to upload all our documents. It is a totally confidential and personalized system; we can create our own useful and unique workspace that allows us to customize in detail adjusting the options to our work requirements. Having access from any device has opened the doors and a million possibilities for each member of the work team to access the application and exchange or receive files properly, without any type of limitation or sending capacity. It allows us to classify the documents to maintain order and organization in all our work, separating by areas, making it much more comfortable for us to search through filters or mobilize the documents. It allows us to store data, everything we want to keep safe Citrix will do it through encryption, we know that it is 100% committed to security and that absolutely everything will be in the cloud under coverage, so if we need to store something immediately, we send it to Citrix and its protection will be assured. In Citrix ShareFile we store the entire database of our clients, we can transfer each data, organize and categorize and thanks to the security that it provides us, I know that the data of each of our clients will always be safe.
  • For our organization, Sharefile has been of complete benefit because it is perfect for making important and confidential contracts relying completely on the anti-hacking security it offers. Similarly, it has partnerships and integration with Office formats that makes it easy to synchronize and store files in the cloud to share with any employee who has access to the account.
  • Simple to manage. Simple for end my users to use. Simple for my users to use with their clients. Can layer security as deep as you want.
  • It has a good integration alliance with Office and allows us to work collaboratively with all the files we have synchronized without exception. Likewise, it is useful for sharing elements to manage confidential contracts with the security that the platform provides and avoids hacking or information leaks.
  • With Sharefile all our information stored in the cloud can be easily accessible, and we can create, in addition to our own folders for purely personal use, a file box for files that we do not need at the moment, but in the long term, and a trash, with files that eventually will be deleted.

Cons

  • I find the integration with other important platforms of which I would like to guarantee the storage of data that I contain there but I have not been able to due to its lack of integration solidity. We had billing automatically and when we wanted to make some adjustments at the time it was difficult for us to do this and we had to contact support to solve it, being able to configure it on our own would be much better and more efficient. Managing the permissions is not that comfortable either, many times we need to adapt the permissions so that several colleagues are also administrators, and it is cumbersome to add them one by one as we want. It has not been an error or nothing else has happened to us, but we receive constant notifications that the system is being updated and we do not know why, why it is so constant or if it is an error. We do believe it is important that the interface be expanded with new and better tools that give us a much broader and more solid user experience when it comes to sharing, editing, and organizing files. Sometimes we find that it does not synchronize in real time, which interferes with our work, we must update many times until new data or documents appear. I think there are a couple of important points that I truly believe that if they are improved, it can make Citrix a perfectly safe and comfortable place to store each of our important data.
  • With the daily use of the application we have observed that when you have an estimated 20GB of storage usage, the platform becomes very slow and it is difficult to process certain functions. Similarly, when transferring files that exceed a weight of 1G Sharefile has an unexpected shutdown and very rarely deletes files that were previously synced.
  • There are no cons that I have come across thus far.
  • Although its specifications clarify that it has a capacity to share large files up to 100GB, we have found that the platform becomes slow and transfers are mostly cancelled. Also, we have had problems with synchronization and deletion of less heavy files without recovery option.
  • Sharefile has its own inbox for messages, but this cannot be connected to our main mailing service, so with Sharefile we cannot manage our Outlook or Gmail mailing lists automatically, forcing us to opt for purely manual management of our content.

Pros & Cons from Real Users

Pros

  • It offers a robust ecosystem of third-party integrations that can extend its functionality and enhance its value. It has improved its user interface and ease of use over the years, making it easier to create, share, and access content across sites and devices. It provides a high level of security and compliance features such as version control, retention policies, records management, legal holds, electronic discovery, and auditing. It supports multiple document libraries, lists, calendars, wikis, blogs, forums, surveys, and other types of content that can be customized and organized according to the needs of each team or project. It enables real-time collaboration and co-authoring of documents with internal or external users, as well as commenting and voting capabilities. It allows users to create workflows and automate business processes using Power Automate or other tools. It has a powerful search engine that can help users find relevant content on sites and documents, as well as customizable search capabilities for advanced users.
  • Microsoft SharePoint has the strategic ways of making the sharing of information straightforward and simplistic. Microsoft SharePoint delivers suitable ways of scanning the authorized information users. It integrates with numerous systems that deals with information.
  • Microsoft SharePoint is a strong and reliable storage and sharing solution, where organization and other business needs are well determined. More so, Microsoft SharePoint has the compatibility with different social programs. The security of the stored files is high and systematic.
  • This tool is great and is one that I currently utilize for collaboration with one of the nonprofits we serve.
  • MS SharePoint is a great tool for project team collaboration. You can easily create a project team home page to store and share relevant documents, announcements, progress reports, and team information like contact list and organization charts.

Cons

  • It can be expensive and complex to implement, configure, customize, and manage, especially for large or distributed organizations. May require experts or consultants to ensure proper use and adoption. You may have some errors or crashes while creating or editing SharePoint pages or documents, such as the inability to change the number of columns or insert images. It does not have a desktop or app version that can be used offline or separate from the browser. It would be helpful to have a separate option with more features that align with Microsoft Office. It can be difficult to keep things organized within SharePoint, especially when there are multiple sites or libraries with similar or overlapping content. It would be helpful to have more options for filtering, tagging, or grouping sites or content.
  • Microsoft SharePoint has the value for every communications transaction, and useful mechanisms are well outlined to suit the business use. Further, Microsoft SharePoint is a resourceful platform in making changes.
  • Microsoft SharePoint offers efficient access sharing procedures, and there is proper follow u in all business needs. However, Microsoft SharePoint is pricey, and there is a challenge in new subscriber having the tool.
  • It is challenging to collaborate with external individuals.
  • Ironically, like most Microsoft tools, MS SharePoint keeps gaining functionality which is great, but then sometimes the basic things get more complicated because there are so many options. An example is that sometimes functionality that I use most often get buried into a "menu" or "layer" or something moves to another location unexpectedly...especially since as a SaaS solution the change can happen overnight.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Progress Software
Founded: 1981
United States
www.sharefile.com

Company Information

Microsoft
Founded: 1975
United States
www.microsoft.com

Alternatives

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Intelex

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Igloo

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ShareFile Virtual Data Room

ShareFile Virtual Data Room

Progress Software
Beyond Intranet

Beyond Intranet

Beyond Key

Categories

Categories

Collaboration Supported
Corporate Wiki Supported
File Sharing Supported
Intranet Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Intranet Features

Activity / News Feed Not Supported
Blogs Not Supported
Calendar Management Not Supported
Content Management Not Supported
Discussions / Forums Not Supported
Employee Directory Not Supported
Knowledge Management Supported
Policy Management Not Supported
Search Not Supported
Wiki Not Supported

Integrations

Bigtincan Supported
Censornet MFA Supported
Cloud FastPath Supported
CloudFuze Supported
Crowdin Supported
Diplomat Managed File Transfer Supported
LinkSquares Supported
Movebot Supported
Nintex Process Platform Supported
Proventeq Supported
StructionSite Supported
Symphony OCR Supported
SyncBackPro Supported
Curiosity Not Supported
Lucidworks Not Supported
MachPanel Not Supported
ONLYOFFICE Docs Not Supported
Pluto LMS Not Supported
Streebo Mobile Forms Not Supported
netDocShare Not Supported

Integrations

Bigtincan Supported
Censornet MFA Supported
Cloud FastPath Supported
CloudFuze Supported
Crowdin Supported
Diplomat Managed File Transfer Supported
LinkSquares Supported
Movebot Supported
Nintex Process Platform Supported
Proventeq Supported
StructionSite Supported
Symphony OCR Supported
SyncBackPro Supported
Curiosity Supported
Lucidworks Supported
MachPanel Supported
ONLYOFFICE Docs Supported
Pluto LMS Supported
Streebo Mobile Forms Supported
netDocShare Supported
Claim ShareFile and update features and information
Claim ShareFile and update features and information
Claim Microsoft SharePoint and update features and information
Claim Microsoft SharePoint and update features and information