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About

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow. Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.

About

Online appointment scheduling, client management, business reports, automated appointment reminders, and more. Extensible and infinitely scalable appointment solution able to accommodate businesses and organizations of all sizes. Powerful features and an elegant user interface seamlessly combined with enterprise-grade security, reliability, and performance. PCI Compliant capture, storage, management, and processing of customer payments. Charge or simply store credit cards at the time of scheduling. Upload and store images, forms, receipts, executed contracts, documents, and any other files associated with customers and contacts. SnapAppointments supports multiple business locations per account with each location configurable to any time zone in the world. Embeddable appointment scheduling options allow your clients to schedule appointments in style without leaving your website.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations, companies, industries

Audience

Companies eeeking for a smarter way to manage appointments, schedules, and clients in the cloud

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$14.99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 2.7 / 5
features 2.3 / 5
design 2.3 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • This software is free and provides me with the scheduling capabilities I need for my CPA Firm, which is fantastic.
  • Setmore helps in scheduling and managing appointments. Very easy to understand and use. Very much reliable and Secure software. It also manages service, customers and staff members. Simple yet powerful scheduling software. Easily synchronised with Google calendar.

Cons

  • The only annoying thing is the meeting software it wants to force you to use is not one I’d prefer to use.
  • Setmore makes scheduling very simple. Clean user interface. No cons.

Pros & Cons from Real Users

Pros

  • Easy to set up and use for my business. I enjoyed the product for many years, but now it does not send any reminders to me or clients.
  • Nothing! I don't believe that this company has been in business for multiple years. Beware of this business!
  • I like that my clients can make, change or cancel their own appointments. It's easy to use for my clients. I find it easy for me too.

Cons

  • Too many system bugs. Unable to get a response to system errors. I can't get anyone to respond to my inquiries.
  • I had never heard of SnapAppointments until random appointment notices started appearing in my email inbox. They have set up an appointment page for my business, leading people to think that they can actually schedule with my business at extremely low prices. We have been getting calls from people who thought they had appointments and actually showed up to our office. I have tried calling, emailing, and even contacting them through the Better Business Bureau to have my listing removed. No response from the "company" to me or the BBB. I believe this is their way of making money, to "strong-arm" small businesses into paying for a membership. Beware!
  • I have loved this scheduling software up until the last 6 months or so. I have used it for about 12 years. I'm the past 6 months the site has been completely down, then my clients didn't get the scheduled reminders for several weeks and then there was a problem with the second email reminder. When I send an email to support most of the time I don't get a response even after many emails. Now several clients are complaining about not getting their confirmation email and I have sent several emails with no response. I wish my clients could access their own appointments and be able to edit their own profile.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Setmore
Founded: 2012
United States
www.setmore.com/

Company Information

SnapAppointments
Founded: 2011
United States
www.snapappointments.com

Alternatives

Acuity Scheduling

Acuity Scheduling

Squarespace

Alternatives

E-Z Schedule

E-Z Schedule

Ramoundos Systems
Online Appointment Manager

Online Appointment Manager

AppointmentQuest
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Massage Therapy Supported
Pet Care Supported
Pet Grooming Supported
Salon Supported
Scheduling Supported

Categories

Scheduling Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Not Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Not Supported
Multi-Location Not Supported
Point of Sale (POS) Supported
Practice Management Not Supported
SOAP Notes Not Supported

Pet Grooming Features

Appointment Reminders Supported
Appointment Scheduling Supported
Billing & Invoicing Not Supported
Client Management Supported
Commission Management Not Supported
Inventory Management Not Supported
Mobile Grooming Supported
Point of Sale (POS) Supported
Recurring Appointments Supported
Services List Supported
Staff Management Supported

Salon Features

Appointment Management Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Multi-Location Not Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Integrations

AnswerConnect Supported
Answering Service Care Supported
Back Office Betties Supported
Constant Contact Supported
Egnyte Supported
Facebook Supported
Keap Supported
Parsey Supported
Posh Supported
Referrizer Supported
Smartest Voice Supported
Smith.ai Supported
Square Appointments Supported
Square POS Supported
Square Payments Supported
Stackreaction Supported
TrueReview Supported
WordPress Supported
Zendesk Supported
🌱kvitly Supported

Integrations

AnswerConnect Not Supported
Answering Service Care Not Supported
Back Office Betties Not Supported
Constant Contact Not Supported
Egnyte Not Supported
Facebook Not Supported
Keap Not Supported
Parsey Not Supported
Posh Not Supported
Referrizer Not Supported
Smartest Voice Not Supported
Smith.ai Not Supported
Square Appointments Not Supported
Square POS Not Supported
Square Payments Not Supported
Stackreaction Not Supported
TrueReview Not Supported
WordPress Not Supported
Zendesk Not Supported
🌱kvitly Not Supported
Claim Setmore and update features and information
Claim Setmore and update features and information
Claim SnapAppointments and update features and information
Claim SnapAppointments and update features and information