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About

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow. Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.

About

Online appointment scheduling, client management, business reports, automated appointment reminders, and more. Extensible and infinitely scalable appointment solution able to accommodate businesses and organizations of all sizes. Powerful features and an elegant user interface seamlessly combined with enterprise-grade security, reliability, and performance. PCI Compliant capture, storage, management, and processing of customer payments. Charge or simply store credit cards at the time of scheduling. Upload and store images, forms, receipts, executed contracts, documents, and any other files associated with customers and contacts. SnapAppointments supports multiple business locations per account with each location configurable to any time zone in the world. Embeddable appointment scheduling options allow your clients to schedule appointments in style without leaving your website.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations, companies, industries

Audience

Companies eeeking for a smarter way to manage appointments, schedules, and clients in the cloud

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$14.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 2.7 / 5
features 2.3 / 5
design 2.3 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • This software is free and provides me with the scheduling capabilities I need for my CPA Firm, which is fantastic.
  • Setmore helps in scheduling and managing appointments. Very easy to understand and use. Very much reliable and Secure software. It also manages service, customers and staff members. Simple yet powerful scheduling software. Easily synchronised with Google calendar.

Cons

  • The only annoying thing is the meeting software it wants to force you to use is not one I’d prefer to use.
  • Setmore makes scheduling very simple. Clean user interface. No cons.

Pros & Cons from Real Users

Pros

  • Easy to set up and use for my business. I enjoyed the product for many years, but now it does not send any reminders to me or clients.
  • Nothing! I don't believe that this company has been in business for multiple years. Beware of this business!
  • I like that my clients can make, change or cancel their own appointments. It's easy to use for my clients. I find it easy for me too.

Cons

  • Too many system bugs. Unable to get a response to system errors. I can't get anyone to respond to my inquiries.
  • I had never heard of SnapAppointments until random appointment notices started appearing in my email inbox. They have set up an appointment page for my business, leading people to think that they can actually schedule with my business at extremely low prices. We have been getting calls from people who thought they had appointments and actually showed up to our office. I have tried calling, emailing, and even contacting them through the Better Business Bureau to have my listing removed. No response from the "company" to me or the BBB. I believe this is their way of making money, to "strong-arm" small businesses into paying for a membership. Beware!
  • I have loved this scheduling software up until the last 6 months or so. I have used it for about 12 years. I'm the past 6 months the site has been completely down, then my clients didn't get the scheduled reminders for several weeks and then there was a problem with the second email reminder. When I send an email to support most of the time I don't get a response even after many emails. Now several clients are complaining about not getting their confirmation email and I have sent several emails with no response. I wish my clients could access their own appointments and be able to edit their own profile.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Setmore
Founded: 2012
United States
www.setmore.com/

Company Information

SnapAppointments
Founded: 2011
United States
www.snapappointments.com

Alternatives

Acuity Scheduling

Acuity Scheduling

Squarespace

Alternatives

E-Z Schedule

E-Z Schedule

Ramoundos Systems
Online Appointment Manager

Online Appointment Manager

AppointmentQuest
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Pet Grooming Features

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Client Management
Commission Management
Inventory Management
Mobile Grooming
Point of Sale (POS)
Recurring Appointments
Services List
Staff Management

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Integrations

AnswerConnect
AnswerForce
Answering Service Care
Back Office Betties
Chat Agents
Cognito Forms
Desktop.com
Insightly
Instagram
Keap
Mailchimp
Motileo
Smith.ai
Stackreaction
Weebly
WordPress
Workers by Delos
Wufoo
Zapier
Zendesk

Integrations

AnswerConnect
AnswerForce
Answering Service Care
Back Office Betties
Chat Agents
Cognito Forms
Desktop.com
Insightly
Instagram
Keap
Mailchimp
Motileo
Smith.ai
Stackreaction
Weebly
WordPress
Workers by Delos
Wufoo
Zapier
Zendesk
Claim Setmore and update features and information
Claim Setmore and update features and information
Claim SnapAppointments and update features and information
Claim SnapAppointments and update features and information