TablesReady

TablesReady

Table's Ready, LLC
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About

Servme is a comprehensive restaurant guest experience software designed to streamline operations and enhance customer engagement. It offers an intuitive reservation system that manages both online and offline bookings, reducing no-shows and cancellations through secure payment options. The platform includes a guest CRM for personalized experiences, marketing automation tools for targeted email and SMS campaigns, and table management features to optimize seating arrangements. Servme also provides data reporting and insights to track performance across venues, interactive digital menus, and waitlist management capabilities. With seamless integrations into existing systems, Servme aims to fill seats faster and grow sales for restaurants of all sizes. Track performance and generate revenue reports across your venues. Streamline operations with powerful and direct integrations that you can easily plug into your existing apps.

About

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurant operators seeking a tool to enhance guest experiences, streamline operations, and increase sales

Audience

Restaurants, retail, stylists and barbershops, bowling alleys, and other businesses

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$129 per month
Free Version Supported
Free Trial Not Supported

Pricing

$59/month
Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.4 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Being able to upload our schedule makes life very easy! The process is seamless and easy to maintain.
  • Texting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all!
  • This gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly.
  • This product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system.
  • The best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service.

Cons

  • Wish I could set up alerts to notify me when a schedule isn't loaded.
  • Asks for phone number first. Most guests want to give you name first.
  • As an admin, it would be nice to have an administration console for all locations in one login.
  • The only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it.
  • Not a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Servme
Founded: 2017
United Arab Emirates
www.servmeco.com

Company Information

Table's Ready, LLC
Founded: 2011
United States
www.tablesready.com/

Alternatives

Agilysys Seat

Agilysys Seat

Agilysys

Alternatives

EGS CALCMENU Web

EGS CALCMENU Web

EGS Enggist & Grandjean Software
Waitly

Waitly

Arisota Software
Bzz

Bzz

Bzz Order Tracking Limited
UMAI

UMAI

UMAI Restaurant Software

Categories

Categories

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Not Supported
Guest Data Not Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Not Supported
Seat / Table Optimization Not Supported
Text/SMS Communications Not Supported
Waitlist Management Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Not Supported
Communication Tools Supported
Contactless Not Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Not Supported
For Government Not Supported
For Healthcare Not Supported
For Restaurants Supported
For Retail Not Supported
SMS Marketing Not Supported
Supports Multiple Counters Not Supported
Virtual Queue Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

Aloha Cloud by NCR Voyix Supported
Avaya Experience Platform Supported
Bird Supported
Cisco CX Cloud Supported
Facebook Supported
Google Cloud Platform Supported
Instagram Supported
KonnectzIT Not Supported
Maitre'D POS Supported
MiCloud Connect Supported
OPERA Cloud PMS Supported
PAR POS Supported
Painapo Supported
QuadraNet Reservations Supported
Revel Systems Supported
Square Payments Not Supported
Stripe Supported
Tevalis Supported
Tripadvisor Supported
WhatsApp Supported

Integrations

Aloha Cloud by NCR Voyix Not Supported
Avaya Experience Platform Not Supported
Bird Not Supported
Cisco CX Cloud Not Supported
Facebook Not Supported
Google Cloud Platform Not Supported
Instagram Not Supported
KonnectzIT Supported
Maitre'D POS Not Supported
MiCloud Connect Not Supported
OPERA Cloud PMS Not Supported
PAR POS Not Supported
Painapo Not Supported
QuadraNet Reservations Not Supported
Revel Systems Not Supported
Square Payments Supported
Stripe Not Supported
Tevalis Not Supported
Tripadvisor Not Supported
WhatsApp Not Supported
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