UnitLookUnitPick
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Related Products
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About
Rather than a mess of back and forth emails, clients are able to schedule a time on the calendar with a specific tech or the next available team member. ServiceTree is designed for the distinct needs of an MSP, created using data and analytics from over 100,000 tickets. ServiceTree integrates seamlessly with daily operations as a downloadable Chrome extension. After a quick 5-10 minute setup, techs are a simple click away from working on their next ticket. As the manager, you will have a different view than your techs. You will see the next five tickets that the techs are expected to work on. Tech’s hit one OpenNext™ button that automatically changes the status to in progress and starts time tracking. ServiceTree is revolutionizing professional services automation in the MSP industry with its patented OpenNext™ technology.
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About
UnitLook brings together ticket management, project management, capacity planning, time tracking, and team availability into one connected system — built for project-based companies and service teams that need clear visibility into workflows, workload, delivery, and profitability.
Instead of managing work across disconnected tools and spreadsheets, UnitLook connects tasks, timelines, resource planning, timesheets, and client communication in one place, giving teams a clear picture of projects, people, time, and profitability without fragmented systems or manual reporting.
Key features:
Ticket and task tracking for inbound client requests alongside core project work
Interactive Gantt-style planning for visual roadmaps and timelines
Workload and capacity visibility to monitor availability and prevent overload
Time tracking with direct timesheet logging tied to projects and clients
Client portal access with SLA monitoring
Reporting for project and financial oversight
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a solution designed to improve their ticketing workflow
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Audience
IT and software development agencies, digital marketing firms, creative agencies, managed service providers (MSPs), project managers, agency founders, operations directors, and fast-paced B2B teams looking to streamline client requests, track billable time, and optimize project profitability.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.99 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
€129/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationServiceTree
Founded: 2016
Australia
service-tree.com
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Company InformationUnitPick
Founded: 2021
Croatia
unitlook.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Professional Services Automation Features
Billing & Invoicing
Supported
Client Portal
Supported
Collaboration Tools
Not Supported
CRM
Not Supported
Document Management
Supported
Portfolio Management
Supported
Project Management
Supported
Proposal Generation
Supported
Quote Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
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Professional Services Automation Features
Billing & Invoicing
Supported
Client Portal
Supported
Collaboration Tools
Supported
CRM
Not Supported
Document Management
Not Supported
Portfolio Management
Supported
Project Management
Supported
Proposal Generation
Not Supported
Quote Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Supported
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