iSpring Suite

iSpring Suite

iSpring Solutions, Inc.
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About

ServiceSkills is a robust eLearning solution that delivers a curated collection of soft skills training courses designed to improve the way your staff perform. This platform offers hundreds of customer service training, team building, management development and respectful workplace eLearning modules, supported by quizzes, answer feedback and key point reminders. A dynamic admin management system empowers supervisors to assign courses, monitor progress & recognize performance gaps. Request a demo code to help your organization. Your team members want to do their very best at work. But world-class “people skills” don’t evolve naturally. ServiceSkills equips your team with a broad spectrum of soft skills including customer service training, customer success, business writing, online meeting conduct, workplace respect, team building, email etiquette, conflict resolution, internal customer relations, basic selling skills, ethics, diversity, harassment, bullying, mentoring, etc.

About

iSpring Suite is robust course authoring software for creating engaging eLearning courses with quizzes, interactive assessments, dialogue simulations, video training, and screencasts. It works within the familiar PowerPoint environment and has all the necessary features under a single menu tab. iSpring Suite AI, an extended version of the software, comes with an extensive library of 134,000+ eLearning assets, Character Builder, and templates for even faster course authoring. If you want to co-create learning content with your team, take advantage of iSpring Cloud AI where you can invite new authors, work together, and store your eLearning content in a single place. iSpring AI, a powerful addition to the iSpring Suite AI feature set, is a robust AI assistant that helps you generate ideas for your learning content, write text, and enhance course design. iSpring Suite supports all the classic and current eLearning standards: SCORM 1.2, SCORM 2004, AICC, cmi5, and xAPI perfectly.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

An eLearning solution that delivers a curated collection of soft skills training courses

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2990.00/year
Free Version
Free Trial

Pricing

$720.00
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ServiceSkills
United States
www.serviceskills.com

Company Information

iSpring Solutions, Inc.
Founded: 2001
United States
www.ispringsolutions.com/ispring-suite

Alternatives

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ActivePresenter

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Intellek Learn

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iSpring Cloud AI

iSpring Cloud AI

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iSpring Free

iSpring Free

iSpring Solutions

Categories

Categories

Course Authoring Features

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Course Authoring Features

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Instructional Design Features

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Video Management
Assessments
SCORM

eLearning Authoring Tools Features

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Integrations

Microsoft PowerPoint
Moodle
iSpring LMS

Integrations

Microsoft PowerPoint
Moodle
iSpring LMS
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Claim ServiceSkills and update features and information
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