ServiceSimVistio
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Related Products
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About
ServiceSim is an AI-enabled simulated customer that lets your agents repeatedly practice any kind of customer scenario in a lifelike situation with all of the variables they’ll see in a typical conversation.
With ServiceSim, agents train with voice or chat in a virtual practice environment that bridges the gap between classroom training and the contact center floor. Whether it’s addressing complex product inquiries, handling irate customers, or resolving intricate support issues, ServiceSim can prepare your agents for any type of customer service challenge.
Replicate the customer side of any interaction with unique and realistic voice or chat conversations that simulate even the most sophisticated customers. Trainers no longer need to be constantly watching over agents’ shoulders in order to efficiently deliver feedback, give instruction, and spot issues.
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About
V-Armed is a virtual reality training system that delivers immersive, multi-person, customizable VR environments and simulations designed to enhance mission readiness, tactical decision-making, de-escalation skills, and situational awareness for law enforcement, military, and first responder agencies. It includes tools like the DISPATCH scenario creator and editor that let instructors build, edit, and save unlimited training scenarios tailored to specific protocols and objectives, and an After-Action Review system that records entire sessions for high-resolution 3D playback and detailed performance analysis. V-Armed supports free-roaming 6DoF movement, full-body tracking, and interaction with lethal and non-lethal force options, AI avatars, and other participants within large virtual environments sized to fit agency needs. It leverages realistic 3D graphics, directional audio, and precise weapon and movement tracking to simulate real-world situations with measurable training.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in an AI training tool that gives agents all the practice calls they can handle
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Audience
Military, law enforcement, first responder, and public safety training teams who need highly immersive, customizable virtual reality simulations to improve tactical skills, decision-making, and situational awareness
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVistio
Founded: 2017
United States
www.vistio.io/servicesim/
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Company InformationV-Armed
Founded: 2017
United States
www.v-armed.com
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Integrations
Varjo
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