ServiceNow Process MiningServiceNow
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Related Products
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About
Optimize business processes. Uncover trends and patterns using in-platform process mining. Get deep insight into processes to understand the root cause of how and why issues occur. View and analyze team performance across your organization and improve workgroup results. Streamline work by uncovering and removing redundant tasks and bottlenecks in business processes. Drive service excellence with an easy visual map for mining real-time process performance. Uncover hidden inefficiencies with the push of a button using process data. See a visual representation of process flows to identify bottlenecks and make improvements quickly. Optimize processes fast with AI-powered analysis to detect undesired process behavior. Establish greater regulatory compliance by proactively identifying process deviations and anomalies.
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About
Process mining is the digital way to combine business data analysis and process optimization. Whenever an activity takes place in the company, it is assigned to a unique process instance, the 'Cases'. All relevant transaction data of this process are saved in log files by the ERP system - the 'event logs'. A minimal event log consists of the following three information. If this information is available, you can start right away. The case identifier links all events of a concrete business case to a unique sequence. The activity name describes which process step was executed. The timestamp describes at what time a certain activity took place. Process mining links the data of Case ID, Activity and Timestamp to a process flow in the correct sequence and visualizes them in a corresponding path with evaluable information on process efficiency. The possibilities of process analysis are almost unlimited and only depend on the data that is fed to the process mining software.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a process mining tool solution to increase workplace productivity through automation and smart solutions
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Audience
Companies searching for a process mining solution to improve business data analysis and process optimization
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationServiceNow
Founded: 2003
United States
www.servicenow.com/products/process-mining.html
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Company Informationprocess.science
Germany
www.process.science/benefits
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Categories |
Categories |
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Integrations
Microsoft Power BI
Not Supported
MyEnroll360
Supported
Qlik Sense
Not Supported
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Integrations
Microsoft Power BI
Supported
MyEnroll360
Not Supported
Qlik Sense
Supported
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