ServiceManager

ServiceManager

ServiceCentral Technologies
TRXio

TRXio

Cairnstack Software
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About

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

About

Cairnstack Software provides cloud-based inventory tracking systems to help small businesses and enterprise-level organizations track and monitor products, people, and processes. TRXio is a resource management tool for effective growth that ensures you have the right inventory, in the right places, at the right time. With our item level traceability platform, you can easily manage loss before it happens. TRXio offers tools to discover operational trends, see current inventory status and movement analytics, but also highlights areas for improvement with reflections in reporting that your accounting platform simply cannot offer.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

OEMs, Insurers, Third Party Logistics, and Service Depots

Audience

Organizations of any size, in any business, with physical inventory that want to know who, what when, and where their products go or have gone.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$80/user/mo.
Based on users per location and by the amount of locations or business units separated by who needs to view what inventory segments
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ServiceCentral Technologies
Founded: 1991
United States
www.servicecentral.com

Company Information

Cairnstack Software
Founded: 2010
United States
www.cairnstack.com

Alternatives

LOCATE Inventory

LOCATE Inventory

New Tack Inc.

Alternatives

LOCATE Inventory

LOCATE Inventory

New Tack Inc.
Nural ASM

Nural ASM

Nural
inFlow Inventory

inFlow Inventory

Archon Systems Inc.
Workheld

Workheld

Workheld GmbH
INControl

INControl

Tracer Workflow

Categories

Categories

Asset Tracking Supported
Barcoding Supported
Inventory Control Supported
Manufacturing Supported
Order Management Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Not Supported
QR Codes Not Supported
Reservations Not Supported
Service History Supported

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Supported
Item Management Supported
Order Management Supported
Procurement Management Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Supported
Order Tracking Not Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Not Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Packaging Features

3D Modeling Not Supported
Asset Library Not Supported
Drafting Not Supported
For Manufacturers Not Supported
In-Store Visualization Not Supported
Inventory Management Supported
Palletization Not Supported
Quotes / Estimates Supported
Specification Management Not Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Not Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Warranty Management Features

Contract Management Not Supported
Eligibility Verification Supported
For Field Service Not Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Supported

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Not Supported
Item Management Supported
Order Management Supported
Procurement Management Not Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Not Supported

Barcoding Features

Barcode Generation Supported
Barcode Scanning Supported
Custom Labels Supported
Inventory Management Supported
Label Templates Supported
Receiving Labels Supported
RFID Supported
Serial Number Tracking Supported
Shipping Labels Not Supported

Manufacturing Features

Accounting Integration Supported
ERP Supported
Maintenance Management Not Supported
MES Not Supported
MRP Not Supported
Purchase Order Management Supported
Quality Management Supported
Quotes/Estimates Not Supported
Reporting/Analytics Supported
Safety Management Not Supported
Shipping Management Not Supported

Warehouse Management Features

3PL Management Not Supported
Barcoding / RFID Supported
Category Customization Supported
Channel Management Not Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Not Supported

Integrations

QuickBooks Online Supported
Google Authenticator Supported
JD Edwards EnterpriseOne Supported
Oracle Fusion Cloud ERP Supported
QuickBooks Enterprise Not Supported
QuickBooks Online Advanced Not Supported

Integrations

QuickBooks Online Supported
Google Authenticator Not Supported
JD Edwards EnterpriseOne Not Supported
Oracle Fusion Cloud ERP Not Supported
QuickBooks Enterprise Supported
QuickBooks Online Advanced Supported
Claim ServiceManager and update features and information
Claim ServiceManager and update features and information
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