ServiceChannel

ServiceChannel

Accruent
UpKeep

UpKeep

UpKeep Maintenance Management
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About

ServiceChannel provides a computerized maintenance management system (CMMS) platform to help facilities managers source, procure, manage, and pay for repair maintenance services. Providing an integrated suite of mobile-based and cloud-based solutions, ServiceChannel enables users to manage the entire process of facilities management, including entering planned and demand service requests, looking for suppliers and contractors, tracking work orders, processing payments, and more.

About

UpKeep is a mobile-first equipment and facilities maintenance software trusted by some of the world's biggest companies. With UpKeep, facility and asset management teams can get better data and enjoy seamless collaboration to improve productivity. It features tools for creating work orders on-the-go, keeping track of all current and upcoming work orders, monitoring the health of locations, assets, equipment, parts, and inventory, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurant, retail, and convenience and grocery store brands. The solution also supports real estate, operations, banking, finance, healthcare, logistics, and government agencies.

Audience

Manufacturing, Facilities Management, Fleet, Hotels, Oil & Gas, Construction, Municipalities, Distribution, Warehousing, Restaturants, Utilities, Churches, Education, Food Processing, Packaging

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Starter - $35 per user per month
Professional - $60 per user per month
Business Plus - $100 per userper month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Upkeep gives options to check maintenance and task reports. Upkeep is available on Cross-platform, so it's easy to access. It gives you to start work order and request. It displays a reminder for the maintenance checklist.

Cons

  • The request submitted in the checklist gets automatically removed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Accruent
Founded: 1995
United States
servicechannel.com

Company Information

UpKeep Maintenance Management
Founded: 2014
United States
www.onupkeep.com

Alternatives

Alternatives

TRACTIAN

TRACTIAN

Tractian
fmPilot

fmPilot

FacilitySource
eMaint CMMS

eMaint CMMS

eMaint CMMS - A Fluke Solution
Limble

Limble

Limble CMMS

Categories

CMMS Supported

Categories

CMMS Features

Asset Tracking Supported
Calibration Management Not Supported
Inventory Control Not Supported
Key & Lock Management Not Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

CMMS Features

Asset Tracking Supported
Calibration Management Not Supported
Inventory Control Supported
Key & Lock Management Not Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Not Supported
Incident Management Not Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Supported
Work Order Management Supported

Aviation Maintenance Features

Compliance Management Not Supported
Components Tracking Not Supported
Flight Time Tracking Not Supported
Inventory Control Supported
Labor Hours Tracking Not Supported
Logbook Tracking Not Supported
Maintenance Scheduling Supported
Manuals Supported
Service Bulletins Not Supported
Work Order Management Supported

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Management Supported
Job Costing Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Not Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Integrations

Augury Not Supported
Coupa Not Supported
Davisware Vision Supported
Domo Not Supported
Fuel Me Supported
IBM Maximo Application Suite Not Supported
KonnectzIT Not Supported
MachineMetrics Not Supported
Microsoft Azure Not Supported
Microsoft Teams Not Supported
Okta Not Supported
One Step GPS Not Supported
OneLogin Not Supported
Projectmates Supported
QuickBooks Online Supported
Scription Not Supported
Slack Not Supported
Stackreaction Not Supported
Tableau Not Supported
Titan GPS Not Supported

Integrations

Augury Supported
Coupa Supported
Davisware Vision Not Supported
Domo Supported
Fuel Me Not Supported
IBM Maximo Application Suite Supported
KonnectzIT Supported
MachineMetrics Supported
Microsoft Azure Supported
Microsoft Teams Supported
Okta Supported
One Step GPS Supported
OneLogin Supported
Projectmates Not Supported
QuickBooks Online Not Supported
Scription Supported
Slack Supported
Stackreaction Supported
Tableau Supported
Titan GPS Supported
Claim ServiceChannel and update features and information
Claim ServiceChannel and update features and information
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Claim UpKeep and update features and information