TSM

TSM

The Service Manager
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About

At Service Proz, our mission is "to provide your service-oriented companies with a complete, top-of-the-line workforce management and customer care product". The Service Proz mission is "to provide practical, efficient, dependable and logical software that improves the operational efficiencies of home service businesses." Since the introduction of Cloud-based, on-demand service management software, the entire organization is connected all-day, every day, and anywhere in the world with the information they need. There are no more disagreements or misunderstandings because all information is always available. The Office Manager sees the full picture of the entire business including daily work orders, the schedule, customer appointments, and billing. The Dispatch team sees the planned schedule, its current progress, and swiftly reacts to changes. The Field Technician sees their scheduled work and all necessary details on their smartphone or tablet.

About

TSM Evolution is our Cloud-based operations and field service management solution fully hosted within the Australian based Amazon Web Service (AWS) Environment. This includes current best in class security and backup protocols. TSM Evolution is a comprehensive yet fully configurable business management solution, providing the required flexibility to properly manage your field service operational workflow requirements. Access your data anywhere, anytime to manage your business effectively.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Mid sized companies seeking a tool to manage and utilize their work force

Audience

HVAC, Telecommunications, Utilities, Warehousing, Machinery, Industrial Automation, Facilities Services, Construction, Air-Conditioning

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$45 per user/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Service Proz
United States
www.serviceproz.net

Company Information

The Service Manager
Australia
www.theservicemanager.com

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor
M-LINX

M-LINX

MCC

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

Asset Vision Not Supported
Espro Not Supported
MYOB Not Supported
MYOB Acumatica Not Supported
MYOB Exo Not Supported
Oracle Aconex Not Supported
Oracle Analytics Cloud Not Supported
Oracle Artificial Intelligence Not Supported
QuickBooks Accountants Not Supported
QuickBooks Cash Not Supported
QuickBooks Commerce Not Supported
QuickBooks Desktop Premier Not Supported
Reckon One Not Supported
Urbanise Facilities Not Supported
Urbanise Strata Not Supported
Xero Not Supported

Integrations

Asset Vision Supported
Espro Supported
MYOB Supported
MYOB Acumatica Supported
MYOB Exo Supported
Oracle Aconex Supported
Oracle Analytics Cloud Supported
Oracle Artificial Intelligence Supported
QuickBooks Accountants Supported
QuickBooks Cash Supported
QuickBooks Commerce Supported
QuickBooks Desktop Premier Supported
Reckon One Supported
Urbanise Facilities Supported
Urbanise Strata Supported
Xero Supported
Claim Service Proz and update features and information
Claim Service Proz and update features and information
Claim TSM and update features and information
Claim TSM and update features and information