Zebu

Zebu

Zebu HQ
5.0 out of 5 stars
Service Fusion Zebu

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Service Fusion:

About

Easy, powerful, and mobile, Service Fusion is a complete field service management software solution that enables field service businesses to easily create, schedule, and assign jobs in under 60 seconds. It provides work order entry, dispatch, scheduling, and invoicing technology for a wide range of businesses, including HVAC, plumbing, electrical, IT and many more. With no per user fees and no contracts, Service Fusion is one of the affordable platforms on the market today.
Zebu:

About

Zebu is cloud-based field service management software for home-service and other appointment-based businesses. It combines lead and customer management, quoting, scheduling and dispatch, technician workflows, invoicing, payments, and reporting. Teams can create quotes from a price book, collect approvals and deposits, assign jobs on a dispatch board, and give technicians a mobile app with offline access. Customer-facing tools include online booking, quote approval, invoice payment, and visit rescheduling through a portal. Zebu also supports recurring jobs, checklists, automated reminders, review requests, and lead follow-up. It serves HVAC, plumbing, electrical, cleaning, landscaping, roofing, painting, pest control, and related trades. QuickBooks Online synchronization is included; Xero synchronization is an add-on. It is designed for owners, office teams, dispatchers, and field technicians.
Service Fusion:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Zebu:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Service Fusion:

Audience

Small to mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.
Zebu:

Audience

Small and mid-sized home and field service businesses, such as cleaning, HVAC, plumbing, electrical, landscaping, roofing, painting, and pest control companies, along with their office staff, dispatchers, and technicians. Useful for any business that needs to manage leads, quotes, scheduling, invoicing, and customer payments in one place.
Service Fusion:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Zebu:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Service Fusion:

API

Offers API Not Supported
Zebu:

API

Offers API Supported
Service Fusion:

Screenshots and Videos

Zebu:

Screenshots and Videos

Service Fusion:

Pricing

$99.00/month
Starter - $99 per month
Starter+ - $199 per month
Pro - $349 per month
Free Version Not Supported
Free Trial Supported
Zebu:

Pricing

$39/month
Starter is $39 per month for up to 5 users; additional users are $9 per user per month. Growth is $89 per month for up to 15 users, and Pro is $159 per month for up to 30 users. Monthly plans are month-to-month; optional annual billing saves 15%. A 14-day free trial is available without a credit card. Xero synchronization is an optional $8 per month per company; a company connects either Xero or QuickBooks Online, not both at once.
Free Version Not Supported
Free Trial Supported
Service Fusion:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Zebu:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Zebu:

Pros & Cons from Real Users

Pros

  • Coming from Jobber, one thing I really appreciate about Zebu is how it brings customer management, scheduling, and sales information together. The sales intent data is particularly useful because it helps us identify which leads are showing interest and may be closer to booking. Instead of treating every inquiry the same, we can prioritize follow-ups and focus our time on prospects who are more likely to convert. This is especially helpful for a cleaning company that receives multiple inquiries from different sources.

Cons

  • I wish there were a more direct way to connect Zebu with WhatsApp, since it's one of the communication tools we use regularly. However, the Zapier integration might make this possible. We haven't tested that yet, but it's something we'd like to explore.
Service Fusion:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Zebu:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Service Fusion:

Company Information

Service Fusion
Founded: 2013
United States
www.servicefusion.com
Zebu:

Company Information

Zebu HQ
Founded: 2026
United States
getzebu.com
Service Fusion:

Alternatives

Zebu:

Alternatives

MyHomeService360

MyHomeService360

The Compendium Company
Service Fusion:
ThermoGrid

ThermoGrid

ECI ThermoGrid
3.0 out of 5 stars
Zebu:
Service Fusion:
ServiceWorks

ServiceWorks

Service Works
5.0 out of 5 stars
Zebu:
MightyCrews

MightyCrews

Cloudline Software Ltd.
Service Fusion:
Smart Service

Smart Service

My Service Depot
Zebu:
Service Fusion:
FieldEdge

FieldEdge

Xplor
Zebu:
ShopBoard

ShopBoard

ShopBoard, LLC
Service Fusion:

Categories

Appliance Repair Supported
HVAC Supported
Locksmith Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported
Zebu:

Categories

Service Fusion:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Supported
Dispatch Management Supported
GPS Tracking Supported
Inventory Management Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
Service Fusion:

Integrations

QuickBooks Online Supported
Asset Integrity Hub (AIH) Supported
Axis LMS Supported
Broadly Supported
Enzy Supported
Google Business Profile Not Supported
Google Calendar Supported
Microsoft Outlook Supported
Nexa Supported
QuickBooks Online Advanced Supported
RealWork Supported
Sameday Supported
Stripe Not Supported
Upper Supported
XAPP AI Supported
Xero Not Supported
pulseM Supported
Zebu:

Integrations

QuickBooks Online Supported
Asset Integrity Hub (AIH) Not Supported
Axis LMS Not Supported
Broadly Not Supported
Enzy Not Supported
Google Business Profile Supported
Google Calendar Not Supported
Microsoft Outlook Not Supported
Nexa Not Supported
QuickBooks Online Advanced Not Supported
RealWork Not Supported
Sameday Not Supported
Stripe Supported
Upper Not Supported
XAPP AI Not Supported
Xero Supported
pulseM Not Supported
Service Fusion:
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Zebu:
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