Wingmate

Wingmate

5.0 out of 5 stars
Service Fusion Wingmate

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Service Fusion:

About

Easy, powerful, and mobile, Service Fusion is a complete field service management software solution that enables field service businesses to easily create, schedule, and assign jobs in under 60 seconds. It provides work order entry, dispatch, scheduling, and invoicing technology for a wide range of businesses, including HVAC, plumbing, electrical, IT and many more. With no per user fees and no contracts, Service Fusion is one of the affordable platforms on the market today.
Wingmate:

About

Intuitive solutions earning powerful results to help commercial service businesses dominate their competition. From large enterprises to small & medium-sized businesses, our 3 solutions help our clients unite their troops to save time and sell more. Our 3 (à-la-carte) solutions include; 1. Mobile Reporting App - Quick & easy tool for your field staff on the move. Capitalize on what they see & hear every day with our Reporting App. 2. Simple CRM - A simple yet powerful CRM for field service businesses. Perfect for users that hate overbuilt CRMs & need to leave the messy spreadsheets. 3. Inside Sales Support - Need inside salespeople? We provide top talent to qualify your leads, set meetings & tee-up deals.
Service Fusion:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Wingmate:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Service Fusion:

Audience

Small to mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.
Wingmate:

Audience

Commercial Service businesses
Service Fusion:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Wingmate:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Service Fusion:

API

Offers API Not Supported
Wingmate:

API

Offers API Supported
Service Fusion:

Screenshots and Videos

Wingmate:

Screenshots and Videos

Service Fusion:

Pricing

$99.00/month
Starter - $99 per month
Starter+ - $199 per month
Pro - $349 per month
Free Version Not Supported
Free Trial Supported
Wingmate:

Pricing

$17
Tier-based pricing, depending on the number of users.
Free Version Supported
Free Trial Supported
Service Fusion:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Wingmate:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Wingmate:

Pros & Cons from Real Users

Pros

  • Simplicity. Support. And the ability to get my whole team involved. Wingmate is the CRM of choice for Service-driven companies.

Cons

  • None. There is nothing terrible about this solution. Great product, great people.
Service Fusion:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Wingmate:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Service Fusion:

Company Information

Service Fusion
Founded: 2013
United States
www.servicefusion.com
Wingmate:

Company Information

Wingmate
Founded: 2016
Canada
wingmateapp.com
Service Fusion:

Alternatives

Wingmate:

Alternatives

Repfabric

Repfabric

5.0 out of 5 stars
Service Fusion:
ThermoGrid

ThermoGrid

ECI ThermoGrid
3.0 out of 5 stars
Wingmate:
Pipedrive

Pipedrive

4.7 out of 5 stars
Service Fusion:
ServiceWorks

ServiceWorks

Service Works
5.0 out of 5 stars
Wingmate:
BuildOps

BuildOps

4.9 out of 5 stars
Service Fusion:
Smart Service

Smart Service

My Service Depot
Wingmate:
FieldPie

FieldPie

5.0 out of 5 stars
Service Fusion:
FieldEdge

FieldEdge

Xplor
Wingmate:
Service Fusion:

Categories

Appliance Repair Supported
HVAC Supported
Locksmith Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported
Wingmate:

Categories

Construction CRM Supported
CRM Supported
Field Sales Supported
Lead Generation Supported
Lead Management Supported
Service Fusion:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Supported
Dispatch Management Supported
GPS Tracking Supported
Inventory Management Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
Wingmate:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Construction CRM Features

Client Tracking Supported
Contract Management Supported
Forecasting Supported
Project Management Supported
Quote Management Supported
Sales Management Supported
Scheduling Supported
Time Management Supported

Field Sales Features

Activity Tracking Supported
Channel Management Supported
Collaboration Tools Supported
Controlled Access Supported
CRM Supported
Dashboard Management Supported
Expense Management Supported
Fast Estimates Supported
Inventory Management Supported
Invoices Supported
Lead / Opportunity Management Supported
Online Payments Supported
Order Management Supported
Quoting Supported
Reporting / Analytics Supported
Route Optimization Supported
Territory Management Supported
Time Tracker Supported
Visit Scheduling Supported
Workflow Management Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Visitor Identification Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported
Service Fusion:

Integrations

Asset Integrity Hub (AIH) Supported
Axis LMS Supported
Broadly Supported
Enzy Supported
Google Calendar Supported
Microsoft Outlook Supported
Nexa Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
RealWork Supported
Sameday Supported
Upper Supported
XAPP AI Supported
Zapier Not Supported
pulseM Supported
Wingmate:

Integrations

Asset Integrity Hub (AIH) Not Supported
Axis LMS Not Supported
Broadly Not Supported
Enzy Not Supported
Google Calendar Not Supported
Microsoft Outlook Not Supported
Nexa Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
RealWork Not Supported
Sameday Not Supported
Upper Not Supported
XAPP AI Not Supported
Zapier Supported
pulseM Not Supported
Service Fusion:
Claim Service Fusion and update features and information
Claim Service Fusion and update features and information
Wingmate:
Claim Wingmate and update features and information
Claim Wingmate and update features and information