ServiceWorks

ServiceWorks

Service Works
5.0 out of 5 stars
Service Fusion ServiceWorks

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Service Fusion:

About

Easy, powerful, and mobile, Service Fusion is a complete field service management software solution that enables field service businesses to easily create, schedule, and assign jobs in under 60 seconds. It provides work order entry, dispatch, scheduling, and invoicing technology for a wide range of businesses, including HVAC, plumbing, electrical, IT and many more. With no per user fees and no contracts, Service Fusion is one of the affordable platforms on the market today.
ServiceWorks:

About

One stop platform for everything needed to run, grow and transform a business. Cloud Based SaaS Solutions for managing complete business operations. Mobile App for Running Business on the Go on Android and iOS. Integration with third party systems for payment, inventory and work order. Why Choose Service Works? 1. Ease of Use: Designed for novice users in mind. Speed of completing transaction is key consideration. 2. Customizable: Every industry has different nuances. We customize to fit your business needs. 3. Low Subscription Fees: We offer lowest subscription for unlimited users without any contract. 4. Excellent Customer Service: ServiceWorks provide 5 star support from onboarding to integration 5. Offline Mobile App: Field jobs can't be dependent on network. The work is synced when network is available. 6. Continuous Integration: SW integrates with work order, payment and accounting system for seamless integration.
Service Fusion:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ServiceWorks:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Service Fusion:

Audience

Small to mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.
ServiceWorks:

Audience

Service professionals
Service Fusion:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServiceWorks:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Service Fusion:

API

Offers API Not Supported
ServiceWorks:

API

Offers API Supported
Service Fusion:

Screenshots and Videos

ServiceWorks:

Screenshots and Videos

Service Fusion:

Pricing

$99.00/month
Starter - $99 per month
Starter+ - $199 per month
Pro - $349 per month
Free Version Not Supported
Free Trial Supported
ServiceWorks:

Pricing

$49/mo for unlimited users
We have three packages and for all package you get unlimited users.
Free Version Not Supported
Free Trial Supported
Service Fusion:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceWorks:

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5
ServiceWorks:

Pros & Cons from Real Users

Pros

  • Ease of use, super easy to navigate. Invoicing and combined invoice just made our life so easy. Calculating the payouts (employee commissions)has become so easy. No more using excel sheets to do that. Instant booking , payment integrations work just seamless. Mobile App is very advanced , I love the fact that it is driven by roles and Permissions. Plus you don't have to worry about adding additional users to your your account every plan comes with unlimited users included.
  • This has all the feature I need for my cleaning business. The best part is I can use unlimited users.

Cons

  • Need good better best options to send a quote out.
  • So far everything is there what I need. It would be nice to have multiple estimations.
Service Fusion:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
ServiceWorks:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Service Fusion:

Company Information

Service Fusion
Founded: 2013
United States
www.servicefusion.com
ServiceWorks:

Company Information

Service Works
Founded: 2016
United States
www.service.works
Service Fusion:

Alternatives

ServiceWorks:

Alternatives

Resco Field Service+

Resco Field Service+

Resco
5.0 out of 5 stars
Service Fusion:
ThermoGrid

ThermoGrid

ECI ThermoGrid
3.0 out of 5 stars
ServiceWorks:
PESTBOSS

PESTBOSS

5.0 out of 5 stars
Service Fusion:
ServiceWorks

ServiceWorks

Service Works
5.0 out of 5 stars
ServiceWorks:
Repair-CRM

Repair-CRM

E-Software
5.0 out of 5 stars
Service Fusion:
Smart Service

Smart Service

My Service Depot
ServiceWorks:
Jobber

Jobber

Jobber Software
4.9 out of 5 stars
Service Fusion:
FieldEdge

FieldEdge

Xplor
ServiceWorks:
Kickserv

Kickserv

5.0 out of 5 stars
Service Fusion:

Categories

Appliance Repair Supported
HVAC Supported
Locksmith Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported
ServiceWorks:

Categories

Appliance Repair Supported
Cleaning Services Supported
GPS Tracking Supported
HVAC Supported
Janitorial Supported
Lawn Care Supported
Pest Control Supported
Plumbing Supported
Service Fusion:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Locksmith Features

Billing & Invoicing Supported
CRM Supported
Dispatch Management Supported
GPS Tracking Supported
Inventory Management Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
ServiceWorks:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Construction Estimating Features

Accounting Integration Supported
Audit Trail Not Supported
Bid Management Not Supported
Billing & Invoicing Supported
Building Product Database Not Supported
Calculators Not Supported
Change Orders Not Supported
Contract Management Supported
Cost Database Not Supported
Customer Management Supported
Customizable Templates Not Supported
Electrical Estimating Not Supported
Historical Database Not Supported
HVAC Estimating Not Supported
Job Costing Supported
Plumbing Estimating Supported
Price Data / Price Books Supported
Project Management Supported
Quote Management Supported
Reporting/Analytics Supported
Scheduling Supported
Subcontractor Management Not Supported
Takeoff Not Supported
What-if Analysis Not Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Supported
Driver Management Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Supported
Territory Management Supported
Vehicle Tracking Not Supported

Janitorial Features

Bid Management Not Supported
Billing & Invoicing Supported
Client Management Supported
Employee Scheduling Supported
Inventory Management Supported
Mobile Access Supported
Payroll Management Supported
Quality Control Supported
Surveys & Feedback Supported
Time Tracking Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Not Supported
Inventory Management Supported
Job Costing Supported
Lead Management Not Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported
Service Fusion:

Integrations

Google Calendar Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Asset Integrity Hub (AIH) Supported
Authorize.Net Not Supported
Axis LMS Supported
Beeline Routes Not Supported
Broadly Supported
Enzy Supported
RealWork Supported
Sameday Supported
ServiceBench Not Supported
ServicePower Not Supported
Sphere Elevate Not Supported
Stackreaction Not Supported
Stripe Not Supported
Upper Supported
XAPP AI Supported
pulseM Supported
ServiceWorks:

Integrations

Google Calendar Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Asset Integrity Hub (AIH) Not Supported
Authorize.Net Supported
Axis LMS Not Supported
Beeline Routes Supported
Broadly Not Supported
Enzy Not Supported
RealWork Not Supported
Sameday Not Supported
ServiceBench Supported
ServicePower Supported
Sphere Elevate Supported
Stackreaction Supported
Stripe Supported
Upper Not Supported
XAPP AI Not Supported
pulseM Not Supported
Service Fusion:
Claim Service Fusion and update features and information
Claim Service Fusion and update features and information
ServiceWorks:
Claim ServiceWorks and update features and information
Claim ServiceWorks and update features and information