ServSecureServion Global Solutions
|
||||||
Related Products
|
||||||
About
ServSecure from Servion is a remote workforce monitoring solution that improves employee productivity, ensures data security, and facilitates seamless collaboration. In a new world of at-home work, ServSecure helps organizations adapt with ease and confidence by providing better visibility of and analysis into the remote employee experience. ServSecure enables your enterprise to elevate work at home security, compliance, and data protection to the same degree of an in-office contact center. Improves employee efficiency via actionable productivity insights with apps, website, and time tracking. Enhances data security with advanced face detection, device detection, and desktop monitoring capabilities. Increases collaboration via integration with existing contact center and collaboration tools. Improves operational efficiency and control for supervisors with access to customizable reports, real-time alerts, and notifications.
|
About
Comprehensive threat protection and productivity enhancement for on-premise and remote work from anywhere. Automatically score and provide results to agents for every customer interaction. Tailored coaching is automatically provided to agents based on customer interactions. Continuous webcam image capture and live stream video/audio to identify security threats & productivity losses. Dynamic risk scoring and vulnerability scanning identify insider activity before they represent a real threat. Video recording of all employee activity, audio recording, session recording, immutable logs, and alerts. Users can access supervisors & cohorts to share tribal knowledge and for encouragement. Security and productivity events can be flagged and then ticketed for a controlled workflow process. Automatically take notes for agents during calls and post them into CRM. Define workflow for triggered events.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Remote workforce monitoring solution for companies
|
Audience
Teams and professionals that require a solution to manage their workspace and ensure quality
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationServion Global Solutions
Founded: 1995
India
servion.com/assets/brochure/servsecure-improves-remote-agent-productivity-and-agent-security.pdf
|
Company InformationTrendzact
United States
trendzact.com/platform/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Acqueon
Amazon Connect
Amazon Rekognition
Avaya Aura
Webex Contact Center
|
Integrations
Acqueon
Amazon Connect
Amazon Rekognition
Avaya Aura
Webex Contact Center
|
|||||
|
|
|