ServSecure

ServSecure

Servion Global Solutions
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About

ServSecure from Servion is a remote workforce monitoring solution that improves employee productivity, ensures data security, and facilitates seamless collaboration. In a new world of at-home work, ServSecure helps organizations adapt with ease and confidence by providing better visibility of and analysis into the remote employee experience. ServSecure enables your enterprise to elevate work at home security, compliance, and data protection to the same degree of an in-office contact center. Improves employee efficiency via actionable productivity insights with apps, website, and time tracking. Enhances data security with advanced face detection, device detection, and desktop monitoring capabilities. Increases collaboration via integration with existing contact center and collaboration tools. Improves operational efficiency and control for supervisors with access to customizable reports, real-time alerts, and notifications.

About

Comprehensive threat protection and productivity enhancement for on-premise and remote work from anywhere. Automatically score and provide results to agents for every customer interaction. Tailored coaching is automatically provided to agents based on customer interactions. Continuous webcam image capture and live stream video/audio to identify security threats & productivity losses. Dynamic risk scoring and vulnerability scanning identify insider activity before they represent a real threat. Video recording of all employee activity, audio recording, session recording, immutable logs, and alerts. Users can access supervisors & cohorts to share tribal knowledge and for encouragement. Security and productivity events can be flagged and then ticketed for a controlled workflow process. Automatically take notes for agents during calls and post them into CRM. Define workflow for triggered events.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Remote workforce monitoring solution for companies

Audience

Teams and professionals that require a solution to manage their workspace and ensure quality

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Servion Global Solutions
Founded: 1995
India
servion.com/assets/brochure/servsecure-improves-remote-agent-productivity-and-agent-security.pdf

Company Information

Trendzact
United States
trendzact.com/platform/

Alternatives

Alternatives

StaffCop

StaffCop

Atom Security
WorkTime

WorkTime

NesterSoft

Categories

Categories

Integrations

Acqueon
Amazon Connect
Amazon Rekognition
Avaya Aura
Webex Contact Center

Integrations

Acqueon
Amazon Connect
Amazon Rekognition
Avaya Aura
Webex Contact Center
Claim ServSecure and update features and information
Claim ServSecure and update features and information
Claim Trendzact and update features and information
Claim Trendzact and update features and information