ServEngage

ServEngage

Servion Global Solutions
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About

ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.

About

Connect with your employees, students, and customers in meaningful ways. Strengthen your communication, share knowledge and present your products in the best light! Enterprise Video Suite from movingimage offers full video functionality for your whole organization. *VideoManager Pro Host, organize and share videos assets securely on GDPR-compliant and ISO 27001 certified EU-servers. *CorporateTube Provide your audience with an interactive video portal. Share content, create channels, and provide more opportunities for social interaction. *Webcast Stream town halls, lectures, shareholder meetings or product presentations in top quality at a low fixed price. Webcast offers optimal performance and maximum security on any network – public or private. With multiple integrations, plug-ins, add-ins and an extensive REST API, you can securely and easily integrate your videos into your organization’s existing systems – like Moodle, SharePoint or Staffbase.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Video engagement solution for organizations

Audience

Enterprises, Agencies, SMBs looking for secure video hosting, video streaming and virtual event solutions.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$950
Custom pricing plans available
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Servion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/

Company Information

movingimage
Founded: 2004
Germany
www.movingimage.com

Alternatives

Alternatives

VideoManager Pro

VideoManager Pro

movingimage
Sezion

Sezion

SEZION DIGITAL
Knovio

Knovio

KnowledgeVision Systems
ImpossibleFX

ImpossibleFX

Impossible Software

Categories

Video Marketing Supported

Categories

Video Supported
Video CMS Supported
Video Marketing Supported

Video Marketing Features

Analytics / Reporting Supported
Chat / Messaging Supported
Customizable Branding Supported
Customizable CTAs Not Supported
Lead Capture Not Supported
Media Library Supported
Multi-Platform Distribution Supported
ROI Tracking Not Supported
Social Sharing Supported
Templates Not Supported
Video Editing Not Supported

Video Features

Analytics Supported
Brand Overlay Not Supported
Bulk Uploading Supported
Closed Captions Supported
Mobile Screen Support Supported
Privacy Options Supported
Social Sharing Supported
Video Looping Not Supported
Video Streaming Supported

Video CMS Features

Editing Tools Supported
Encoding / Transcoding Supported
Live Streaming Supported
Organization / Categorization Supported
Tagging / Metadata Supported
Video Sharing Supported
Video Storage Supported

Integrations

Acqueon Supported
Amazon Connect Supported
Avaya Aura Supported
BrandMaster Not Supported
CELUM Not Supported
Contentserv Not Supported
VideoManager Pro Not Supported
Webex Contact Center Supported

Integrations

Acqueon Not Supported
Amazon Connect Not Supported
Avaya Aura Not Supported
BrandMaster Supported
CELUM Supported
Contentserv Supported
VideoManager Pro Supported
Webex Contact Center Not Supported
Claim ServEngage and update features and information
Claim ServEngage and update features and information
Claim movingimage Enterprise Video Suite and update features and information
Claim movingimage Enterprise Video Suite and update features and information