ServEngageServion Global Solutions
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Related Products
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About
ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.
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About
Videoly automatically connects the world’s best product videos to online stores. Increase online sales, enrich the shopping experience and keep shoppers engaged with product videos. Customers demand enjoyable online shopping experiences that help them make purchases. Only video can provide information-rich content that replicates the in-store experience online, giving shoppers the confidence to click add-to-cart. 72% of customers would rather learn about a product or service by watching a video. 88% more time is spent by the average user on a website with video. 64% of customers are more likely to buy a product online after watching a video. Videoly for retailers finds, curates, and automatically embeds the videos your online store needs to increase conversions, engagement, and social proof. Videoly for brands streamlines brands’ entire video content distribution, automatically connecting product videos to resellers’ product pages.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Video engagement solution for organizations
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Audience
Businesses, retailers and merchants seeking a solution to automatically connect their best product videos to online stores
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationServion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/
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Company InformationVideoly
Founded: 2014
Finland
videoly.co
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Alternatives |
Alternatives |
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Categories |
Categories |
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Video Marketing Features
Analytics / Reporting
Not Supported
Chat / Messaging
Not Supported
Customizable Branding
Not Supported
Customizable CTAs
Not Supported
Lead Capture
Supported
Media Library
Not Supported
Multi-Platform Distribution
Supported
ROI Tracking
Supported
Social Sharing
Not Supported
Templates
Not Supported
Video Editing
Not Supported
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Integrations
Acqueon
Supported
Amazon Connect
Supported
Avaya Aura
Supported
Webex Contact Center
Supported
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Integrations
Acqueon
Not Supported
Amazon Connect
Not Supported
Avaya Aura
Not Supported
Webex Contact Center
Not Supported
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