ServEngage

ServEngage

Servion Global Solutions
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About

ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.

About

Videoly automatically connects the world’s best product videos to online stores. Increase online sales, enrich the shopping experience and keep shoppers engaged with product videos. Customers demand enjoyable online shopping experiences that help them make purchases. Only video can provide information-rich content that replicates the in-store experience online, giving shoppers the confidence to click add-to-cart. 72% of customers would rather learn about a product or service by watching a video. 88% more time is spent by the average user on a website with video. 64% of customers are more likely to buy a product online after watching a video. Videoly for retailers finds, curates, and automatically embeds the videos your online store needs to increase conversions, engagement, and social proof. Videoly for brands streamlines brands’ entire video content distribution, automatically connecting product videos to resellers’ product pages.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Video engagement solution for organizations

Audience

Businesses, retailers and merchants seeking a solution to automatically connect their best product videos to online stores

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Servion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/

Company Information

Videoly
Founded: 2014
Finland
videoly.co

Alternatives

Alternatives

StoryTap

StoryTap

Left Stuff
Sezion

Sezion

SEZION DIGITAL
Sezion

Sezion

SEZION DIGITAL

Categories

Video Marketing Supported

Categories

Video Marketing Supported

Video Marketing Features

Analytics / Reporting Not Supported
Chat / Messaging Not Supported
Customizable Branding Not Supported
Customizable CTAs Not Supported
Lead Capture Supported
Media Library Not Supported
Multi-Platform Distribution Supported
ROI Tracking Supported
Social Sharing Not Supported
Templates Not Supported
Video Editing Not Supported

Integrations

Acqueon Supported
Amazon Connect Supported
Avaya Aura Supported
Webex Contact Center Supported

Integrations

Acqueon Not Supported
Amazon Connect Not Supported
Avaya Aura Not Supported
Webex Contact Center Not Supported
Claim ServEngage and update features and information
Claim ServEngage and update features and information
Claim Videoly and update features and information
Claim Videoly and update features and information