ServEngageServion Global Solutions
|
||||||
Related Products
|
||||||
About
ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.
|
About
Build Long-Term Relationships with Video. Our personalized video platform makes it easy to engage your audience, helping drive events and enrollment, raise awareness and funds, and turn first time donors into life-time supporters. Personalize messages en masse - record videos back-to-back with no delay! Easy team usage speeds up the process even more. Group your recipients by name, class year and other criteria to record a single video for the cohort. Merge those data points into written aspects of the platform as well! Recipients can respond to your ThankViews with their own videos. It’s the perfect way to collect feedback and reviews. Add buttons, or insert giving forms to get your audience to take action after watching. Utilize your students, scholars and staff by requesting specific video content, all of which comes back to your library for review.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Video engagement solution for organizations
|
Audience
Schools and nonprofits
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
PricingBilled annually with discount incentives for multiple year subscriptions.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationServion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/
|
Company InformationThankView
Founded: 2015
United States
thankview.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Video Marketing Features
Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing
Video Making Features
Animation
Collaboration Tools
Customizable Branding
Drag & Drop
Media Library
Privacy Options
Social Sharing
Templates
Text Overlay
Text to Video
Video Capture
Voice-Over
|
||||||
Integrations
Acqueon
Amazon Connect
Avaya Aura
Axis LMS
Givebutter
Stackreaction
Webex Contact Center
|
Integrations
Acqueon
Amazon Connect
Avaya Aura
Axis LMS
Givebutter
Stackreaction
Webex Contact Center
|
|||||
|
|
|