ServEngageServion Global Solutions
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Related Products
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About
ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.
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About
Build Long-Term Relationships with Video. Our personalized video platform makes it easy to engage your audience, helping drive events and enrollment, raise awareness and funds, and turn first time donors into life-time supporters. Personalize messages en masse - record videos back-to-back with no delay! Easy team usage speeds up the process even more. Group your recipients by name, class year and other criteria to record a single video for the cohort. Merge those data points into written aspects of the platform as well! Recipients can respond to your ThankViews with their own videos. It’s the perfect way to collect feedback and reviews. Add buttons, or insert giving forms to get your audience to take action after watching. Utilize your students, scholars and staff by requesting specific video content, all of which comes back to your library for review.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Video engagement solution for organizations
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Audience
Schools and nonprofits
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingBilled annually with discount incentives for multiple year subscriptions.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationServion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/
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Company InformationThankView
Founded: 2015
United States
thankview.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Video Marketing Features
Analytics / Reporting
Supported
Chat / Messaging
Not Supported
Customizable Branding
Supported
Customizable CTAs
Supported
Lead Capture
Supported
Media Library
Supported
Multi-Platform Distribution
Supported
ROI Tracking
Not Supported
Social Sharing
Supported
Templates
Not Supported
Video Editing
Supported
Video Making Features
Animation
Not Supported
Collaboration Tools
Not Supported
Customizable Branding
Supported
Drag & Drop
Not Supported
Media Library
Not Supported
Privacy Options
Not Supported
Social Sharing
Supported
Templates
Not Supported
Text Overlay
Not Supported
Text to Video
Not Supported
Video Capture
Supported
Voice-Over
Not Supported
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Integrations
Acqueon
Supported
Amazon Connect
Supported
Avaya Aura
Supported
Axis LMS
Not Supported
Givebutter
Not Supported
Stackreaction
Not Supported
Webex Contact Center
Supported
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Integrations
Acqueon
Not Supported
Amazon Connect
Not Supported
Avaya Aura
Not Supported
Axis LMS
Supported
Givebutter
Supported
Stackreaction
Supported
Webex Contact Center
Not Supported
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