Serpent

Serpent

Tekunda
ServiceNow DevOps

ServiceNow DevOps

ServiceNow
+
+

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About

Serpent is a Salesforce DevOps platform that removes bottlenecks and accelerates release cycles for Salesforce teams. Its task-based workflow gives a simple, visual interface that needs no Git expertise, so teams can plan, track and deploy features and fixes confidently. Org management is streamlined with instant access to scratch orgs, sandboxes and production environments. Serpent automates deployments of metadata and data in one flow, removing the need for complex scripts or command line tools, and includes built-in version control, audit trails and rollback. It also runs a native MCP server, so AI clients such as Claude and Cursor can plan deploys and open pull requests. Used by 60+ Salesforce teams. Serpent is built by Tekunda (tekunda.com), a Salesforce consulting, ISV and PDO partner that runs Serpent on its own client engagements.

About

Expand DevOps success across the enterprise. Take the risk out of going fast and minimize friction to bring IT operations and development together. Simplify and scale enterprise DevOps while minimizing the risks of moving at speed. Connect teams to ServiceNow and speed up software development. Automate administrative tasks and bring ops and dev teams together. Extend DevOps value to quickly reach your business goals. Add connectivity, visibility, and traceability to existing toolchains, and drive collaboration with integrations. Automate change creation and approvals so you can deliver innovation at the pace your business needs, without compromising quality. Develop and deploy at speed while reducing risk. Automatically gather and connect information from the DevOps toolchain for app and infrastructure changes and maintain an audit trail, all in one place. Connect development tools to change management for automatic ticketing and approval.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Salesforce development teams, release managers, and administrators seeking a user-friendly, scalable DevOps platform to automate deployments, improve collaboration, and accelerate Salesforce release cycles

Audience

Enterprises seeking a tool to simplify and scale enterprise DevOps while minimizing risks

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$699/month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • One-click deployments with rollback options, Supports both scratch orgs and persistent orgs (sandboxes, production), affordable prices
  • Serpent has fundamentally improved the way our Salesforce team handles releases. Before Serpent, we were stuck in a cycle of manual deployments, unpredictable change sets, and fragmented tools. Since adopting Serpent, we’ve standardised our release process using its GitFlow-native interface, allowing developers and admins to collaborate in a much cleaner, more scalable way. We especially appreciate the task-based workflow — it creates a shared source of truth between product, dev, and QA. Features like one-click deploys, rollback, sandbox pooling, and metadata + data deployments have saved us hours each week. The UI is clean and intuitive, even for non-developers on our team. Having Git metadata linked to builds, and visual build timelines, gives us full transparency across environments.
  • great ui/ux design/ great user flow/ great features/ ease of use/ helps user starts a project easily connects with GitHub
  • Serpent brings everyone into the release process—whether you're writing code or not. It makes collaboration easy without relying on complex tooling or command-line expertise.

Cons

  • It’s a relatively new tool, so it doesn’t have the same community size
  • UX still evolving — while the core flows are solid, some areas could benefit from better visual hierarchy and contextual help. Limited free trial
  • some user experience needs to be enhanced to be better
  • Serpent is still growing its ecosystem, so while it covers the essentials well, you might not find the same level of third-party integrations or community resources you’d expect from more established platforms.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Tekunda
Founded: 2018
Dubai, United Arab Emirates
serpent.cloud

Company Information

ServiceNow
United States
www.servicenow.com/products/devops.html

Alternatives

Alternatives

Sleuth

Sleuth

Sleuth Enterprises

Categories

DevOps Supported

Categories

DevOps Features

Approval Workflow Supported
Dashboard Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Supported
Timeline Management Not Supported
Troubleshooting Reports Supported

Integrations

Bitbucket Supported
GitHub Supported
GitLab Supported
Jira Supported
Azure DevOps Not Supported
CloudFabrix Not Supported
Jenkins Not Supported
Kumoco Cloud Manager Not Supported
RadiantOne Not Supported
Salesforce Supported
Selenium Not Supported
ServiceNow Not Supported
Tricentis LiveCompare Not Supported

Integrations

Bitbucket Supported
GitHub Supported
GitLab Supported
Jira Supported
Azure DevOps Supported
CloudFabrix Supported
Jenkins Supported
Kumoco Cloud Manager Supported
RadiantOne Supported
Salesforce Not Supported
Selenium Supported
ServiceNow Supported
Tricentis LiveCompare Supported
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