TekTrack

TekTrack

TekCore
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+

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About

We tap into big business delivery networks and make them available to everyone. It's convenient, affordable, and fully carbon offset. With Sendle, you'll also get these great features. Everything you need in one place – book in seconds, manage deliveries and keep customers in the loop. Get easy access to detailed advice and support, powered by real people who are always happy to help. Sendle picks up and delivers door-to-door. If we don’t attempt to pick up your parcel on the scheduled day, we’ll send out a driver the next business day. If we don't attempt the pickup by that next business day, just get in touch within 5 business days of the first scheduled pick up and we’ll refund you for the cost of delivery. Everything you need in one place – book in seconds, manage deliveries and keep customers in the loop.

About

Powerful automation features and ease of use are just two reasons why TekTrack® Package Tracking is the perfect solution for your inbound mail & parcel tracking needs. The latest TekTrack release introduces new features that make receiving and delivering packages easier than ever! Improve your tracking with TekTrack®, package tracking software that makes tracking packages easier than ever. Whether you deliver packages around your campus or hold them for pick-up at designated areas, our package tracking software system provides you with a complete chain of custody. TekTrack is a package tracking system that picks up where the carriers leave off, helping you log and track valuable packages from receipt through recipient delivery. With its advanced barcode reading capabilities and powerful automation features, package tracking has never been easier. Delivery & signature uploaded. Complete package history available.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shipping solution for businesses wanting to send parcels door to door

Audience

Companies searching for a barcoding solution to manage and improve their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4.98 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.2 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Couldn't find any 'PROS' so if less than one star is possible I would review at that level. Gave it almost 95 minutes and will not recommend or use again.
  • Easy integration with Shopify. Creates black hole for packages. Destroys your hard work. Ruins business reputation.
  • Nothing good to say about this company. They have not delivered on their promises so there are NO pros to lists here.
  • They were great a few years ago, good price and reliable. There is nothing else nice that I can say.

Cons

  • 90 MINUTES TO GET TO MY FIRST SHIPPING - Software is a minefield - "no i'm not from Australia! - the US" A waste of time - password resets not working, chat is the dumbest AI - HOW can I help you? - Can't reset my password - using the password you sent me!" "How can I help you?" You have no choice but to save your payment info before checking out. Then they don't accept my Visa like 1,000 other merchants do. Tried and tried, PLUS re-weighing charges on top of weight charge if not right, then only $1.21 less than UPS. My 90 minutes is worth a lot more. Still trying to delete my CC information. Not recommended.
  • Loses your packages. Doesn't get picked up. Not proactive in resolving delays. Always chasing them, which wastes my time.
  • I've been waiting over a week for a delayed package. Their online tools are useless. No one should ever use this company when there are perfectly good options with the USPS or UPS/FedEx.
  • I run an eBay store and over the last 5 weeks have had issues with at least 50% of my packages. Taking days to be collected, collected items not being scanned, items being collected but not scanned, items not moving through the system and being declared lost but compensation refused. They ignore all my correspondence, until I told them I was taking the complaint to the Postal Ombudsman. They have been running around me all day trying to fix things, but I told them they can deal with the Ombudsman. This unreliable service is damaging my eBay business. I will be contacting eBay to advise the issues. If you want to keep trying to support@sendle.com usually gets a response after 5 or 6 emails, but it does give you a paper trail. Reading these reviews, I'm glad to hear that it's not just my parcels.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Sendle
Founded: 2014
Australia
www.sendle.com

Company Information

TekCore
Founded: 1998
United States
www.tekcore.com

Alternatives

Alternatives

Wasp Package Tracker

Wasp Package Tracker

Wasp Barcode Technologies
SEUR PRO

SEUR PRO

SEUR
Mailroom

Mailroom

TSC Business Solutions

Categories

Shipping Supported

Categories

Courier Supported
Freight Supported
Shipping Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Supported
Freight Shipping Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Not Supported
Warehouse Management Not Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Not Supported
Compensation Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Job Assignment Management Not Supported
Label Printing Supported
Order Entry Not Supported
Routing Not Supported
Scheduling Not Supported

Fixed Asset Management Features

Asset Budgeting Not Supported
Asset Lifecycle Management Not Supported
Audit Trail Not Supported
Barcoding / RFID Supported
Depreciation Management Not Supported
Disposal Management Not Supported
Document Management Not Supported
Inventory Tracking Supported
Tax Management Not Supported

Freight Features

3PL Not Supported
Barcoding / RFID Supported
Billing & Invoicing Not Supported
Customer Management Supported
Customer Portal Supported
Import / Export Management Not Supported
International Forwarders Not Supported
Local Forwarders Not Supported
LTL Management Not Supported
Rate Management Not Supported
Shipment Tracking Supported
Truckload Management Not Supported
Warehouse Management Supported
Waybills Not Supported

Mailroom Management Features

Barcode Scanning Supported
CASS Certified Not Supported
Duplicate Management Not Supported
Graphical Mail Piece Designer Not Supported
Intelligent Mail Support Not Supported
Job Management Not Supported
Package Tracking Supported
PAVE Certified Presorting Not Supported
Signature Capture Supported

Integrations

Ordoro Supported
Shipeasy Supported
Workers by Delos Supported
techSHIP Supported

Integrations

Ordoro Not Supported
Shipeasy Not Supported
Workers by Delos Not Supported
techSHIP Not Supported
Claim Sendle and update features and information
Claim Sendle and update features and information
Claim TekTrack and update features and information
Claim TekTrack and update features and information