Segment

Segment

Twilio
4.0 out of 5 stars
Segment mParticle

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Segment:

About

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Per IDC, it’s the #1 CDP in worldwide market share four years in a row (2019-2022). Using Twilio Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.
mParticle:

About

mParticle is the leading Customer Data Platform (CDP) for multi-channel consumer brands . Companies such as Airbnb, Overstock, Venmo, Spotify and Postmates use mParticle to create a unified, real-time customer data pipeline that enables them to win in key moments of the customer journey. Founded in 2013, mParticle is headquartered in New York City with offices in Delray Beach, London, San Francisco and Seattle.
Segment:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
mParticle:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Segment:

Audience

Every company that needs a customer data foundation
mParticle:

Audience

Multi-channel consumer brands seeking a solution to manage their business
Segment:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
mParticle:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Segment:

API

Offers API Supported
mParticle:

API

Offers API Not Supported
Segment:

Screenshots and Videos

mParticle:

Screenshots and Videos

Segment:

Pricing

$120 per month
Free Version Supported
Free Trial Supported
mParticle:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Segment:

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.0 / 5
mParticle:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Segment:

Pros & Cons from Real Users

Pros

  • Intuitive UI & workflows for managing data pipelines. Prebuilt integration with hundreds of apps & platform. Consolidates customer data from diverse sources into unifies profiles.
  • Twilio Segment serves as a powerful customer data platform, allowing businesses to consolidate & manage customer data from various sources, creating unified for enhanced understanding.

Cons

  • The major con about Twilio Segment is its complex pricing plans makes it expensive to use it on a scale.
  • The pricing model may vary based on the usage & businesses need to carefully assess their data processing & storage requirements to manage cost effectively.
Segment:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
mParticle:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
Segment:

Company Information

Twilio
Founded: 2011
United States
segment.com
mParticle:

Company Information

mParticle
United States
www.mparticle.com
Segment:

Alternatives

Hightouch

Hightouch

4.6 out of 5 stars
mParticle:

Alternatives

Hightouch

Hightouch

4.6 out of 5 stars
Segment:
mParticle:
Segment

Segment

Twilio
4.0 out of 5 stars
Segment:
Mortar

Mortar

MortarAI
mParticle:
Segment:
mParticle:
Mixpanel

Mixpanel

5.0 out of 5 stars
Segment:
K2View

K2View

3.0 out of 5 stars
mParticle:
Segment:

Categories

mParticle:

Categories

Segment:

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Account Based Marketing Features

Analytics Not Supported
Campaign Personalization Supported
Customer Segmentation Supported
Engagement Monitoring Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Progress Tracking Not Supported
Prospecting Tools Not Supported
Target Account Identification Supported

Data Management Features

Customer Data Supported
Data Analysis Supported
Data Capture Supported
Data Integration Supported
Data Migration Supported
Data Quality Control Supported
Data Security Supported
Information Governance Supported
Master Data Management Supported
Match & Merge Supported

Data Quality Features

Address Validation Not Supported
Data Deduplication Supported
Data Discovery Supported
Data Profililng Supported
Master Data Management Supported
Match & Merge Supported
Metadata Management Not Supported

Master Data Management Features

Data Governance Supported
Data Masking Supported
Data Source Integrations Supported
Hierarchy Management Not Supported
Match & Merge Supported
Metadata Management Not Supported
Multi-Domain Supported
Process Management Supported
Relationship Mapping Supported
Visualization Not Supported

Personalization Features

A/B Testing Not Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Not Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Recommendation Engine Supported
Website Personalization Supported
mParticle:

Customer Data Platforms (CDP) Features

Behavioral Analytics Not Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported
Segment:

Integrations

Airship Supported
Amplitude Supported
Blueshift Supported
Canopy Supported
Convert Experiences Supported
Cordial Supported
Customer.io Supported
Foursquare Supported
GrowthBook Supported
Herow Supported
Insider One Supported
Ketch Supported
Kubit Supported
Nami ML Supported
Regal Supported
RevenueCat Supported
Simon AI Supported
Snowflake Supported
Split Supported
Talon.One Supported
mParticle:

Integrations

Airship Supported
Amplitude Supported
Blueshift Supported
Canopy Supported
Convert Experiences Supported
Cordial Supported
Customer.io Supported
Foursquare Supported
GrowthBook Supported
Herow Supported
Insider One Supported
Ketch Supported
Kubit Supported
Nami ML Supported
Regal Supported
RevenueCat Supported
Simon AI Supported
Snowflake Supported
Split Supported
Talon.One Supported
Segment:
Claim Segment and update features and information
Claim Segment and update features and information
mParticle:
Claim mParticle and update features and information
Claim mParticle and update features and information