Securonix SOAR

Securonix SOAR

Securonix
WebFirst

WebFirst

RTI Software
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+

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About

As the attack surface expands, there is a shortage of skilled security personnel to secure businesses and keep the attackers at bay. Rapid response is essential to mitigate the risks of cybersecurity threats, but disparate security tools are cumbersome for security teams to manage, costing time and effort. Securonix Security Orchestration, Automation, and Response (SOAR) helps security operations teams improve their incident response times by providing automation that adds context and suggesting playbooks and next steps to guide analysts. SOAR optimizes orchestration by streamlining incident response with built-in case management, integrations covering over 275 applications, and seamless access to your SIEM, UEBA, and network detection and response (NDR) solutions in a single pane of glass.

About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking to accelerate incident response and makes security operations more efficient through automation, workflow standardization

Audience

Companies searching for a solution to facilitate communication

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Securonix
Founded: 2007
United States
www.securonix.com/products/security-orchestration-automation-and-response/

Company Information

RTI Software
www.rti-software.com/webfirst.html

Alternatives

Alternatives

HarrisData CRM

HarrisData CRM

HarrisData
DisasterLAN

DisasterLAN

Buffalo Computer Graphics
D3 Smart SOAR

D3 Smart SOAR

D3 Security
ThreatConnect SOAR

ThreatConnect SOAR

ThreatConnect
Computer Aided Dispatch

Computer Aided Dispatch

Computer Information Systems

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Amazon Web Services (AWS)
Check Point CloudGuard
Dropbox
Google Cloud Platform
IBM QRadar SIEM
Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Okta
PaperCut
Ping Identity
Puppet Enterprise
RSA SecurID
Rackspace OpenStack
Saviynt
Securonix Unified Defense SIEM
Slack
X (Twitter)

Integrations

Amazon Web Services (AWS)
Check Point CloudGuard
Dropbox
Google Cloud Platform
IBM QRadar SIEM
Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Okta
PaperCut
Ping Identity
Puppet Enterprise
RSA SecurID
Rackspace OpenStack
Saviynt
Securonix Unified Defense SIEM
Slack
X (Twitter)
Claim Securonix SOAR and update features and information
Claim Securonix SOAR and update features and information
Claim WebFirst and update features and information
Claim WebFirst and update features and information