Securonix SOARSecuronix
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WebFirstRTI Software
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Related Products
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About
As the attack surface expands, there is a shortage of skilled security personnel to secure businesses and keep the attackers at bay. Rapid response is essential to mitigate the risks of cybersecurity threats, but disparate security tools are cumbersome for security teams to manage, costing time and effort. Securonix Security Orchestration, Automation, and Response (SOAR) helps security operations teams improve their incident response times by providing automation that adds context and suggesting playbooks and next steps to guide analysts. SOAR optimizes orchestration by streamlining incident response with built-in case management, integrations covering over 275 applications, and seamless access to your SIEM, UEBA, and network detection and response (NDR) solutions in a single pane of glass.
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About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations looking to accelerate incident response and makes security operations more efficient through automation, workflow standardization
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Audience
Companies searching for a solution to facilitate communication
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSecuronix
Founded: 2007
United States
www.securonix.com/products/security-orchestration-automation-and-response/
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Company InformationRTI Software
www.rti-software.com/webfirst.html
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Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Amazon Web Services (AWS)
Check Point CloudGuard
Dropbox
Google Cloud Platform
IBM QRadar SIEM
Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Okta
PaperCut
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Integrations
Amazon Web Services (AWS)
Check Point CloudGuard
Dropbox
Google Cloud Platform
IBM QRadar SIEM
Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Okta
PaperCut
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