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About

Scribe is an AI-powered workflow documentation platform that automatically captures and creates step-by-step guides as you work. It eliminates the need for manual screenshots and written instructions by generating clear, visual SOPs in seconds. Teams can easily share or embed guides across tools like chats, wikis, and knowledge bases. Scribe helps ensure work is done correctly with on-screen walkthroughs that are simple to follow. The platform also provides insights into how workflows operate across teams and tools. AI-powered recommendations help optimize processes and reduce inefficiencies. Trusted by millions of users and most Fortune 500 companies, Scribe dramatically reduces documentation and training time.

About

Whale is the #1 rated SOP Software. Whale centralizes all of your standard operating procedures, policies, and tribal knowledge so you can better onboard, train, and grow your teams. Save your team several hours a week by delivering knowledge in their moment of need with our web application, chrome extension, slack bot, and more. 100+ templates and a powerful editor make it easy to get knowledge out of your experts' heads and into a simple and visually attractive hub. Grow your team more quickly by making the knowledge they need flow automatically with assignments, flows, and suggestions. Expert reviews, knowledge gap insights, and reporting dashboards help you understand what's working and what's not. With the Whale browser extension, you can connect Whale to all of your favorite applications to surface relevant content in your team's tools, websites, and portals. The extension works with every web-based app.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Scribe is ideal for teams and organizations that need to document, standardize, and optimize workflows for training, onboarding, customer support, and process improvement

Audience

Small and Medium-Sized Businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0 per month
Professional
Secure knowledge sharing for super effective teams
* All features
* Unlimited boards
* Unlimited playbooks
* Unlimited Cards
* Auto-suggest
* Google Drive integration
* One Drive integration
* Browser extension

Enterprise
Ultimate knowledge control and flexibility that scales
*Personal success coach
*Custom integration
*Fitted to your needs
*Customer service priority
*Onboarding Workshops
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It worked ok documenting online apps. It was easy enough to set up and buy it. It collaborates with my assistant.

Cons

  • It hung up and worked terribly trying to get screenshots of desktop apps. After I clicked to cancel the service, they still billed my credit card a year later and they are now making it difficult to resolve this and refund my credit card. It is VERY HARD to cancel this service.

Pros & Cons from Real Users

Pros

  • The main Pro is by far the way I can search and proactively get knowledge and training in my browser tab, without even leaving my tool where I'm working in. I didn't come across any tool that does that.

Cons

  • In our company we already had a lot of training material, It's not starting over, but it takes some time. But the ROI is already higher.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Scribe
Founded: 2019
United States
www.scribe.com

Company Information

Whale
Founded: 2018
Belgium
www.usewhale.io

Alternatives

Alternatives

FlowShare

FlowShare

miraminds GmbH
Tango

Tango

Tango.ai
Method Grid

Method Grid

Method Apps Limited
Theum

Theum

Theum AG

Categories

Categories

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Not Supported
Process Modeling & Design Not Supported
Visual Workflow Management Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Onboarding Features

Course Management Supported
Document Management Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Not Supported
Electronic Signature Not Supported
Employee Handbook Supported
Employee Portal Supported
File Management Supported
Job Description Management Supported
Orientation Management Supported
Self Service Portal Not Supported
Task Management Supported
Tax Forms Not Supported
Training Management Supported

Integrations

ActiveCampaign Not Supported
Adobe Marketo Engage Not Supported
Aircall Supported
Asana Not Supported
Basecamp Not Supported
ClickUp Not Supported
Constant Contact Lead Gen & CRM Not Supported
Freshsales Not Supported
HubSpot Customer Platform Not Supported
Microsoft Edge Supported
Model Context Protocol (MCP) Not Supported
QuickBooks Online Not Supported
Salesforce Not Supported
Slack Not Supported
Smartsheet Not Supported
Stackreaction Not Supported
Trello Not Supported
Wrike Not Supported
Xero Not Supported
Zoho CRM Not Supported

Integrations

ActiveCampaign Supported
Adobe Marketo Engage Supported
Aircall Not Supported
Asana Supported
Basecamp Supported
ClickUp Supported
Constant Contact Lead Gen & CRM Supported
Freshsales Supported
HubSpot Customer Platform Supported
Microsoft Edge Not Supported
Model Context Protocol (MCP) Supported
QuickBooks Online Supported
Salesforce Supported
Slack Supported
Smartsheet Supported
Stackreaction Supported
Trello Supported
Wrike Supported
Xero Supported
Zoho CRM Supported
Claim Scribe and update features and information
Claim Scribe and update features and information
Claim Whale and update features and information
Claim Whale and update features and information