ScreenSteps

ScreenSteps

Blue Mango Learning Systems
+
+

Related Products

  • Axero
    215 Ratings
    Visit Website
  • Epsilon3
    265 Ratings
    Visit Website
  • ClickLearn
    67 Ratings
    Visit Website
  • Zendesk
    7,560 Ratings
    Visit Website
  • Partful
    17 Ratings
    Visit Website
  • NINJIO
    415 Ratings
    Visit Website
  • Connecteam
    9,378 Ratings
    Visit Website
  • flowdit
    26 Ratings
    Visit Website
  • Adaptive Security
    83 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    71 Ratings
    Visit Website

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

About

Shortways Assistant is the digital adoption platform that supports employees who have to use dozens of applications on a daily basis! Shortways Assistant displays notification bubbles, step-by-step guides or FAQs for more efficient and better trained employees to their digital applications. Accelerate the learning curve of your applications With Shortways Assistant, getting started with your new software is made easier. Your users are accompanied during the first uses of their tool and are guided step by step. They are also supported at the time of version upgrades in order to get to grips with the new features of their interface Offer the right help at the right time! Available immediately and at any time as soon as the user logs on to their profile, our digital assistant offers multiple contextualised help according to the user's screen, profile or language. Our Shortways Designer allows you to save time when creating, modifying and publishing your user documentation!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Audience

Big companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$57.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Company Information

Shortways
Founded: 2011
France
shortways.com

Alternatives

Alternatives

Gyde

Gyde

DAI Labs
Panviva

Panviva

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Integrations

Cegid Talentsoft
Desktop.com
Indent
Ivalua
Oracle Fusion Cloud ERP
Oracle Fusion Cloud HCM
Outdoo AI
Rippling
SAP Store
Sage X3
Teamstack
Workday HCM
Zendesk

Integrations

Cegid Talentsoft
Desktop.com
Indent
Ivalua
Oracle Fusion Cloud ERP
Oracle Fusion Cloud HCM
Outdoo AI
Rippling
SAP Store
Sage X3
Teamstack
Workday HCM
Zendesk
Claim ScreenSteps and update features and information
Claim ScreenSteps and update features and information
Claim Shortways and update features and information
Claim Shortways and update features and information