Scheduling Manager vs. ServiceTitan Comparison


Scheduling Manager Thoughtful Systems	ServiceTitan	+	+
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		Related Products Pocomos Many of our customers have eliminated 8+ hours per day in redundant office work and saved thousands of dollars per month in fuel because of the automations you can leverage with Pocomos and our routing tools. Effortlessly keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools. See your schedule, complete jobs, sign up new customers, and track chemicals from the convenience of your mobile device. Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business. Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account. 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Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,177 Ratings Visit Website Repair-CRM Say goodbye to pricey, rigid software for your small repair business! Repair-CRM costs just $89/month for 5 users—no annual contracts, no hassle. Tailored for small repair businesses, it syncs with QuickBooks Online, importing clients and products in 5 minutes flat. Dispatch jobs with ease, and track every asset—HVAC units, printers, water systems—with full service history. Our slick online booking portal integrates with your site, letting clients pick the exact asset to repair. Techs get GPS tracking, clock-in/out, and can snap before-and-after pics on-site. Affordable, adaptable, and built for YOU—Repair-CRM powers up your shop without breaking the bank. 37 Ratings Visit Website STACK Bid Faster, Win More, and Build Smarter with STACK Takeoff & Estimate and STACK Build & Operate. From office to field, STACK speeds up your processes so you can stay competitive and eliminate uncertainty. Save time with STACK's powerful, time-saving AI features. Accelerated by AI. Driven by You. Features: - Fast, Accurate Takeoffs Powered by AI and Your Expertise - Regional Cost Data & Detailed Estimates - Streamlined Workflows & Document Control Create a free account or schedule a demo today! 1,426 Ratings Visit Website CompanyCam CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—which are location and time-stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere. Annotate photos with drawings, arrows, comments, tags, and voice notes, and create project timelines, photo galleries, reports, and transformation photos through the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping your entire process organized has never been simpler. If you ever need to share photos with partners or clients, the app boasts two incredibly useful features: (1) galleries, where you share a collection of photos, and (2) reports, where you share a series of photos and notes. You don't have to download, rename, or email the photos—you simply select and send. 5,584 Ratings Visit Website WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website eMaint CMMS eMaint is an award-winning, cloud-based Computerized Maintenance Management System (CMMS) software designed to improve how organizations manage their maintenance reliability operations, resources, equipment, and compliance. Suitable for any size organization or enterprise, eMaint saves companies valuable time and money by integrating the tools they need in one powerful platform. It covers work order management, maintenance scheduling, reports and dashboards, predictive maintenance, preventive maintenance, mobile maintenance, inventory management, and asset management. 893 Ratings Visit Website DOP Software Streamline Waste Operations with DOP Software DOP Software: dynamic operating program easy-to-use business software for the waste industry. Increase efficiency, expedite accounts receivables, optimize routes, acquire more customers, & more! DOP Software’s mission is to streamline waste and recycling business’ processes by providing them with dynamic, comprehensive software and services that increase productivity and quality of performance. DOP was built to grow WITH your company and to adapt to ever-evolving software, technology, and business practices. We’re proud to provide our customers with dynamic, all-inclusive software, on-going updates and cloud Services. Improve your waste company’s business practices with DOP Software’s professional services. Make your life easier! Whether large or small, established or new, DOP Software can be integrated into your business. DOP Software was built with the user in mind. 4 Ratings Visit Website TRACTIAN Tractian is the Industrial Copilot for maintenance and reliability, providing a cutting-edge platform designed to prevent unplanned downtime, boost operational efficiency, and enhance maintenance capacity. Trusted by global brands such as Bosch, Kraft Heinz, Carrier, Hyundai, Johnson Controls, and P&G, Tractian combines condition monitoring, energy efficiency, and a CMMS into a comprehensive, mobile-first solution. With Tractian, you can: Monitor real-time vibration, temperature, runtime, and RPM across critical assets Get real-time alerts and detailed diagnostics to address potential issues before they lead to failures Digitize workflows for streamlined work order management, planning & scheduling, and materials management Optimize energy consumption for improved sustainability and cost savings 138 Ratings Visit Website Buddy Punch Cloud based time clock solution that pre-populates reports for payroll. Employees can punch in on their desktop or mobile devices. Punching in & out is intuitive for your employees & easy for you to view & export time. Employees can clock in using a browser or our Google, iOS, & Android apps. You can view who's working, their GPS position or even limit where they can punch. We integrate with QuickBooks, ADP, Paychex, & SurePayroll while also offering Excel exports. Advanced features such as PTO Accrual Tracking, Punch Rounding, Job Codes, QR Codes, Automatic Breaks, & SSO are all included in our cloud based time clock. 1,675 Ratings Visit Website
About Scheduling Manager Gemini is a multi-functional software management tool for field service businesses. It incorporates robust CRM features, as well as Job Scheduling, Employee Scheduling, Accounts Receivable, Payroll, Mapping, SMS and Caller ID to help a wide range of service businesses improve their efficiency and customer service capabilities. Scheduling Manager Gemini interfaces with several off-the-shelf business accounting and payroll solutions including QuickBooks, ADP, Sage, Xero, MYOB, Infusionsoft, Paychex and Act!. The software is available as either a desktop or web-based application and can be tailored to meet the specific needs of each customer. Industries serviced include residential and commercial cleaning, carpet cleaning, fire extinguisher maintenance, janitorial, home health care, HVAC, pest control and many others. It interfaces with SM-Mobile, our mobile app (runs on Android or Apple).	About Grow your home service business with ServiceTitan, the leading all-in-one software for residential HVAC, plumbing, electrical, and other home service businesses. ServiceTitan enables businesses to generate more leads and close more sales by offering a full range of tools in one platform. This includes call booking, customer experience, dispatching, marketing, and integrated financing.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Field service businesses -- Cleaning, pest control, HVAC maintenance, carpet cleaning, window cleaning, residential cleaning (maid service), liquid waste, air duct maintenance, etc.	Audience Residential and commercial HVAC, plumbing, and electrical, garage door, pool service and other service companies.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $795.00/one-time Additional fees for multi user and for advanced features. Monthly payments also supported Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros We have used Scheduling Manager Gemini software from Thoughtful Systems for over 12 years now, for our residential cleaning business Before we started using Thoughtful’ s software, we relied on some paper and pen methods, also spreadsheets and data on customers in QuickBooks. When we first implemented Scheduling Manager Gemini software, we were pleased that the software could import all our customer information from QuickBooks. Since that time, we have maintained the link between Thoughtful Systems and QuickBooks, so all invoices and payments we create in Scheduling Manager Gemini are exported seamlessly to QuickBooks. Also, any new customers we enter into Gemini are transferred. From time to time, we have asked Thoughtful Systems for modifications to certain parts of the software, and they have been great at implementing what we want at reasonable rates. We have found the support staff to be helpful in promptly attending to any questions or issues that have occurred with the software. We like also that Thoughtful Systems adds new features from time to time -- their mobile app is great. Also, the text messaging features, which let us send reminders to all customers via text message each day. It makes job scheduling much more manageable -- a huge improvement over what we used to do more than 12 years ago, before we started using Scheduling Manager. Invoicing is made easy too. We can keep track of all info for our customers easily. Cons The only regret I have is that we didn’t start using this software sooner! I couldn't say I don't like something particular about Thoughtful Systems' software.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Thoughtful Systems Founded: 2000 United States thoughtfulsystems.com	Company Information ServiceTitan Founded: 2012 United States www.servicetitan.com/field-service-management-software
Alternatives Dispatch Hawk	Alternatives WEX Field Service Management
Tradedocs	Striven Miles IT
WorkCEO	Roofr
FieldServicePro	FieldPulse
RazorSync View All	iTrust PRO View All
Categories Carpet Cleaning Cleaning Services Field Service Management HVAC Janitorial Pest Control Plumbing Tradesman Job Management Waste Management	Categories Appliance Repair Carpet Cleaning Construction Accounting Construction Change Order Construction Estimating Electrical Estimating Field Service Management Garage Door Home Services HVAC HVAC Estimating Plumbing Plumbing Estimating Pool Service Scheduling Service Dispatch Tradesman Job Management Work Order
Carpet Cleaning Features Billing & Invoicing Customer Management Dispatch Management Equipment Tracking Mobile Access Online Booking Scheduling Work Order Management Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Show More Features Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Janitorial Features Bid Management Billing & Invoicing Client Management Employee Scheduling Inventory Management Mobile Access Payroll Management Quality Control Surveys & Feedback Time Tracking Work Order Management Pest Control Features Billing & Invoicing Customer Service History Dispatch Management Fleet Management Inventory Control Mobile Access Pest Activity Tracking Pesticide Usage Tracking Property Layouts Quotes / Estimates Scheduling Waste Management Features Billing & Invoicing Customer Accounts Customer Database Equipment Tracking Inventory Management Routing Scheduling Waste Disposal Work Order Management	Carpet Cleaning Features Billing & Invoicing Customer Management Dispatch Management Equipment Tracking Mobile Access Online Booking Scheduling Work Order Management Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Show More Features Garage Door Features Billing & Invoicing Contract Management Customer Management Dispatch Management Equipment Tracking Inventory Management Job Costing Scheduling Warranty Tracking HVAC Estimating Features Billing & Invoicing Commercial/Industrial Cost Database Data Import / Export Equipment Maintenance Financing Management Labor Rates Quotes/Proposals Scheduling Takeoff Plumbing Estimating Features Change Orders Commercial / Industrial Cost Database Data Import / Export Fitting Management For General Contractor Overhead Costs Estimating Prebuilt Assembly Quotes / Proposals Takeoff Pool Service Features Billing & Invoicing Chemical Readings Customer Management Mobile Access Quotes / Estimates Routing Scheduling Work Order Management Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Work Order Features Contract Management Customer Database Dispatch Management Inventory Control Job Management Preventive Maintenance Quotes / Estimates Recurring Appointments Routing Scheduling Task Management
Integrations QuickBooks Online ClearPathGPS MYOB AccountRight MindCloud Miter NextPhone Probook RealWork Referral Factory Sameday Schedule Engine ServiceForge Stuut TechTrack Trakwell.ai TrueReview XAPP AI Xero dolfyn pulseM Show More Integrations View All 7 Integrations	Integrations QuickBooks Online ClearPathGPS MYOB AccountRight MindCloud Miter NextPhone Probook RealWork Referral Factory Sameday Schedule Engine ServiceForge Stuut TechTrack Trakwell.ai TrueReview XAPP AI Xero dolfyn pulseM Show More Integrations View All 60 Integrations
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