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About

Deliver the product experience today's consumers demand with Salsify, a top-rated product experience management (PXM) platform trusted by leading brands. Salsify brings together the power of product content management, a broad commerce ecosystem, and actionable insights into a single solution. Thus, empowering brands to provide exceptional shopping experiences to customers across every touchpoint. The world's leading brand manufacturers, such as Coca Cola, Bosch, and gsk, rely on Salsify for their product experience management needs.

About

Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses of all sizes in the CPG, health and beauty, home goods, medical supplies, industrial supplies, toys, hobbies and crafts, retail, and baby categories.

Audience

Shopify offers plans for anyone that wants to sell products online and build an ecommerce store, small to mid-sized businesses as well as enterprise companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29 per month
Free Version
Free Trial

Reviews/Ratings

Overall 2.5 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Centralized dashboard to manage product content across channels, Automated syndication of product data to different marketplaces.
  • Salsify has the ability, like any PIM, to store all essential product information in one centralized area. Product specs, copy, and assets are all located in one area and it is easy to generate a report for retailers and distributors to share this information. Salsify is integrated with our e-commerce site as well, which makes updating product info and assets simpler. Theoretically.

Cons

  • Setup & onboarding process complex & time consuming. lack of DAM capabilities for media management.
  • Salsify does not have the ability to store our information in a very intuitive way. We have to rely heavily on parent-variant structures which makes storing product information and assets tricky for users and it makes interpreting shared information more confusing for retailers/distributors/etc. On top of that, Salsify has not had great support. I participated in a full 8 hour training course, and it was such an insane waste of time. I felt for the person leading the class because he clearly had no idea what he was doing. Many of the pre-recorded videos meant to help onboard users and administrators are simply really LONG recordings of previously held live courses. These videos are very hard to digest and are not a good reference if you are looking to brush up on a particular subject. My personal interactions with Salsify staff has been limited, but I've only heard bad things from my colleges who work with them. I worked closely with our internal IT team while Salsify was being set up, and we regularly had to compromise on functionality despite the fact that we were told these needed functions would be supported when we were being sold the product.

Pros & Cons from Real Users

Pros

  • Easy to start You don’t need to be a tech genius. Setting up your store is pretty straightforward — Shopify walks you through the basics. All-in-one Hosting, checkout, payments, themes, apps — it’s all under one roof. You don’t have to piece together a bunch of separate tools if you don’t want to. Lots of apps Need reviews, fancy layouts, email marketing, AI helpers, upsells, subscriptions? There’s probably an app for it. You just install and go. Decent support 24/7 chat and email support is a lifesaver, especially when something weird happens at 2 AM. Professional themes Even the free ones look legit — clean, modern, and mobile-friendly.
  • Very intuitive interface, fast setup, and a rich app marketplace that covers almost every e-commerce need. Stable and secure for daily operations.
  • Shopify is known for being a user-friendly platform that is easy to navigate, with a range of customizable features (including of Shipturtle specifically) and templates.
  • Shopify is easy to use and intuitive, with a drag-and-drop interface and customizable templates and themes. It is reliable and secure, using enterprise-grade encryption and technology to protect merchant data and ensure the smooth running of their online stores. Support for multiple sales channels, including web, mobile, social, marketplaces, physical locations, and pop-up stores, is possible, allowing merchants to reach more customers and increase sales. It provides 24/7 customer service via phone, email, chat, and social media, as well as a community forum and help center with guides and tutorials. Also, flexible pricing plans that suit different budgets and needs. It has a great store of apps that can extend the functionality of an online store, such as adding new features, improving SEO, optimizing conversions, or automating tasks. It supports over 100 payment options, including credit cards, PayPal, Apple Pay, Google Pay, Amazon Pay, and more. It also has its own payment gateway, Shopify Payments, which eliminates transaction fees and integrates with other Shopify features.
  • The navigation interface when navigating through the shopping is very intuitive and easy to understand, improving the experience of customers who use it. The implementation and configuration is quite simple to do and in a few moments everything is already perfectly structured. Managing customer orders is much simpler from Shopify, plus it has helped increase the flow of sales in our company.

Cons

  • Can get pricey The monthly plan + apps + transaction fees add up fast. A “simple” store can suddenly feel expensive once you add features. App dependency A lot of features Shopify doesn’t do out of the box. So you end up needing apps — and many of them cost extra. Learning curve Still easier than some platforms, but there’s stuff to learn — tax settings, shipping rules, SEO, etc. Checkout isn’t super customizable Unless you’re on the top-tier plan or using Shopify Plus, you can’t tweak the checkout too much. some times store tend to get messy and themes import issues
  • Monthly costs increase as you add apps, and deep customizations can be limited without technical skills.
  • Shopify is primarily designed for physical products, so users looking to sell digital products or services may need to look elsewhere.
  • Shopify charges transaction fees on every sale made through its platform, unless the merchant uses Shopify Payments. This can be a disadvantage for companies with tight profit margins or high sales volume. It has limited customization options for its templates and themes, which may not be suitable for some merchants who want more control over the appearance of their online store. Some features may also require coding skills or the use of third-party applications. The learning curve is steep for some traders who may find the platform's features and functionality overwhelming or confusing. It can take some time and effort to set up and run an online store effectively. You have additional costs for some advanced features that are not included in their monthly plans, such as abandoned cart recovery or multi-currency support. Merchants may also be required to pay for third-party applications or services to improve the performance or functionality of their online store. It is a hosted platform, which means that merchants do not fully own or control their online store. This may result in potential limitations on customization or integration with other systems or platforms. It may also raise data ownership or security concerns.
  • It is missing that there is no possibility to unlock or access new promotions through subscriptions to generate better reach among active users. The inventory tool sometimes does not work the way we expect, forcing us to use third-party tools because inventory management is one of the most important tasks in our company. Prices should be a little more structured according to usage and usability.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salsify
Founded: 2012
United States
www.salsify.com

Company Information

Shopify
Founded: 2006
Canada
www.shopify.com

Alternatives

Alternatives

Inriver PIM

Inriver PIM

Inriver

Categories

Categories

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Catalog Management Features

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Channel Management Features

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Digital Asset Management Features

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

PIM Features

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

Product Data Management Features

Bill of Material Management
Document Management
Formula Management
Product Analytics
Product Lifecycle Management
Testing Management
Version Control

Product Management Features

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shopping Cart Features

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Integrations

Aprimo
Clear Spider
Describely
Exenta
HubSoft
Keepeek
Luca
Orange Logic OrangeDAM
Walmart
imagine.io
CX Genie
Extend
Feedaty
HTML Pub
HubBroker IPaaS
LimeChat
NimbusPost
OnModel
SendMails
Taggbox

Integrations

Aprimo
Clear Spider
Describely
Exenta
HubSoft
Keepeek
Luca
Orange Logic OrangeDAM
Walmart
imagine.io
CX Genie
Extend
Feedaty
HTML Pub
HubBroker IPaaS
LimeChat
NimbusPost
OnModel
SendMails
Taggbox
Claim Salsify and update features and information
Claim Salsify and update features and information
Claim Shopify and update features and information
Claim Shopify and update features and information