Susea

Susea

Alphabits Solutions
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+

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About

Is a logistics CRM software or transportation CRM software that centralizes customer relationship management. Supports the presales and post-sales process, improving the service quality of the sales team and customer service, normalizing both processes. Allows the freight quote management for logistics and transportation services used on all shipping companies, with multi-tariff and several multiples (as payload, TEU, weight, volume, units, etc.), allowing sending the quotes by email in any format, multi-currency, with all the tariffs details and personal layout. Developed on top of dynamics CRM, allows to focus on the business, and use a standard workflow on the sales process with the goal of increasing sales, supporting the customers correctly, and having a more efficient sales team.

About

Susea is software for ocean freight forwarders, NVOCCs, and customs brokers that handles two things: getting a quote out fast, and running a competitive RFQ when a lane needs one. On the quoting side, Susea reads inbound requests from WhatsApp and email, drafts a priced quote against your tariffs and margin rules, and puts it in front of your team for one-click approval, nothing sends without a human reviewing it first. When a quote goes quiet, Susea drafts the follow-up. When a quote is about to expire, Susea catches it and drafts the re-price, before the customer has to ask. On the procurement side, Susea runs reverse-auction RFQs across your agent network... sealed, rank-only, best-price, or fully open bidding, your choice per tender. Agents who haven't bid get a timed, context-aware nudge instead of a phone call from your desk.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a logistics software and CRM transportation

Audience

Ocean freight forwarders, NVOCCs, customs house agents (CHAs), freight agents, and 3PLs with an international freight desk — typically 20–500 employees, handling a mix of spot quotes and tendered/contract freight. Best fit for teams still running pricing and RFQs across email, WhatsApp, and spreadsheets, who want to speed up quote turnaround and cut down on manual follow-up work without giving up control over pricing decisions.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

MAEIL
Founded: 1999
Lisboa
transportersystems.com/crm-logistics-transports.html

Company Information

Alphabits Solutions
Founded: 2021
India
www.alphabitssolutions.com

Alternatives

Alternatives

Proxio Emissions

Proxio Emissions

Proxio Systems

Categories

CRM Supported

Categories

Freight Supported

Integrations

No info available.

Integrations

No info available.
Claim Salesmoves and update features and information
Claim Salesmoves and update features and information
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Claim Susea and update features and information