KoaSalesforce
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Trinity-Large-ThinkingArcee AI
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Related Products
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About
Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.
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About
Trinity Large Thinking is a frontier open source reasoning model developed by Arcee AI, designed specifically for complex, multi-step problem solving and autonomous agent workflows that require long-horizon planning and tool use. Built on a sparse Mixture-of-Experts architecture with roughly 400 billion total parameters but only about 13 billion active per token, the model achieves high efficiency while maintaining strong reasoning performance across tasks such as mathematical problem solving, code generation, and multi-step analysis. It introduces extended chain-of-thought reasoning capabilities, allowing the model to generate intermediate “thinking traces” before producing final answers, which improves accuracy and reliability in complex scenarios. Trinity Large Thinking supports a very large context window of up to 262K tokens, enabling it to process long documents, maintain state across extended interactions, and operate effectively in continuous agent loops.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows
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Audience
Developers and enterprises building autonomous AI agents that need a high-performance, open-source reasoning model for complex, multi-step workflows
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/
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Company InformationArcee AI
Founded: 2023
United States
www.arcee.ai/blog/trinity-large-thinking
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AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
Claude Fable 5
Claude Fable 5.1
Claude Mythos 5
Claude Mythos 5.1
Claude Opus 4.6
Claude Opus 4.7
Claude Opus 4.8
Claude Opus 5
Claude Opus 5.2
NVIDIA Nemotron
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Integrations
Claude Fable 5
Claude Fable 5.1
Claude Mythos 5
Claude Mythos 5.1
Claude Opus 4.6
Claude Opus 4.7
Claude Opus 4.8
Claude Opus 5
Claude Opus 5.2
NVIDIA Nemotron
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