Koa

Koa

Salesforce
+
+

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About

Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.

About

Synetic AI is a platform that accelerates the creation and deployment of real-world computer vision models by automatically generating photorealistic synthetic training datasets with pixel-perfect annotations and no manual labeling required, using advanced physics-based rendering and simulation to eliminate the traditional gap between synthetic and real-world data and achieve superior model performance. Its synthetic data has been independently validated to outperform real-world datasets by an average of 34% in generalization and recall, covering unlimited variations like lighting, weather, camera angles, and edge cases with comprehensive metadata, annotations, and multi-modal sensor support, enabling teams to iterate instantly and train models faster and cheaper than traditional approaches; Synetic AI supports common architectures and export formats, handles edge deployment and monitoring, and can deliver full datasets in about a week and custom trained models in a few weeks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows

Audience

Developers, machine learning teams, and companies building computer vision systems who need high-quality synthetic training data and custom vision models quickly and efficiently

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/

Company Information

Synetic
Founded: 2019
United States
synetic.ai/

Alternatives

Alternatives

Nemotron 3

Nemotron 3

NVIDIA
Bifrost

Bifrost

Bifrost AI

Categories

Categories

Integrations

NVIDIA Nemotron
Salesforce
Salesforce Agentforce

Integrations

NVIDIA Nemotron
Salesforce
Salesforce Agentforce
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