KoaSalesforce
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About
Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.
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About
Synetic AI is a platform that accelerates the creation and deployment of real-world computer vision models by automatically generating photorealistic synthetic training datasets with pixel-perfect annotations and no manual labeling required, using advanced physics-based rendering and simulation to eliminate the traditional gap between synthetic and real-world data and achieve superior model performance. Its synthetic data has been independently validated to outperform real-world datasets by an average of 34% in generalization and recall, covering unlimited variations like lighting, weather, camera angles, and edge cases with comprehensive metadata, annotations, and multi-modal sensor support, enabling teams to iterate instantly and train models faster and cheaper than traditional approaches; Synetic AI supports common architectures and export formats, handles edge deployment and monitoring, and can deliver full datasets in about a week and custom trained models in a few weeks.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows
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Audience
Developers, machine learning teams, and companies building computer vision systems who need high-quality synthetic training data and custom vision models quickly and efficiently
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/
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Company InformationSynetic
Founded: 2019
United States
synetic.ai/
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Categories |
Categories |
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Integrations
NVIDIA Nemotron
Salesforce
Salesforce Agentforce
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