Salesforce Feedback ManagementSalesforce
|
||||||
Related Products
|
||||||
About
Unify your feedback data with Salesforce data by mapping survey responses back to any Salesforce object. Resolve customer issues by automatically triggering follow-ups with the appropriate person or team based on a single response. Create personalized survey experiences by merging Salesforce data such as a case number or service rep’s name directly into your survey questions. Enhance the world’s #1 customer service software with feedback data. Create Lifecycle Maps to account for different types of customer journeys. Customize each journey by identifying key stages of interaction where feedback is most valuable, and align specific surveys to those moments of interaction. Meet your customers where they are by surveying them immediately after service interactions to ensure you are gathering accurate feedback. With Salesforce Feedback Management, you can survey customers across various channels including email, post-chat, SMS, WhatsApp, Facebook, third-party websites, and in-app.
|
About
Warpix helps small B2B SaaS teams collect feature requests and see which customer accounts are behind them. Founders and product managers at lean B2B SaaS companies can review requests and votes with private account details, then use that context to decide what to build.
The workspace supports a roadmap, release notes and in-app updates. Teams can explain what shipped and keep customers informed. Account data stays private to authorized teammates. Revenue is one input to a decision, not an automatic score.
Warpix is available with founder-assisted setup. The free trial lasts 30 days and starts when the workspace is ready. Teams that choose to continue pay $39 per month in USD.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Companies looking for a solution to improve customer experiences through superior service
|
Audience
Founders and product managers at lean B2B SaaS companies.
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$300 per 1,000 responses
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$39/month USD
$39/month USD, billed monthly after a 30-day free trial. The trial begins when the workspace is ready; payment starts only if the customer chooses to continue. Founder-assisted setup is included.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationSalesforce
United States
www.salesforce.com/products/platform/products/feedback-management/
|
Company InformationWarpix
United Arab Emirates
warpix.io
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Facebook
Not Supported
Salesforce
Not Supported
|
||||||
|
|
|