Salesforce Agentforce Net ZeroSalesforce
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KoaSalesforce
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Related Products
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About
Agentforce Net Zero, formerly Net Zero Cloud, is Salesforce’s sustainability management platform built on the world’s #1 AI CRM. It centralizes environmental and operational data to help organizations measure, manage, and report on sustainability initiatives. The platform automates carbon accounting by converting energy, travel, and fleet data into emissions aligned with the Greenhouse Gas Protocol. Agentforce AI enables teams to ask natural language questions, generate insights, and automate complex reporting tasks. Framework-specific report builders support compliance with standards such as CSRD, SASB, GRI, and CDP. Net Zero Cloud also consolidates Scope 1, 2, and 3 emissions data across suppliers and subsidiaries. It helps organizations transform sustainability efforts into measurable business value and strategic decision-making.
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About
Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Agentforce Net Zero is ideal for enterprise sustainability teams, ESG leaders, and operations executives seeking an AI-powered platform to manage carbon accounting, compliance reporting, and sustainability strategy
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Audience
Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
$48,000 per year
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/net-zero/cloud/
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
Salesforce Agentforce
CloudHub
Microsoft 365
Microsoft Word
NVIDIA Nemotron
Salesforce
Salesforce Agentforce Field Service
Salesforce CRM Analytics
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Integrations
Salesforce Agentforce
CloudHub
Microsoft 365
Microsoft Word
NVIDIA Nemotron
Salesforce
Salesforce Agentforce Field Service
Salesforce CRM Analytics
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