Koa

Koa

Salesforce
+
+

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About

Agentforce Net Zero, formerly Net Zero Cloud, is Salesforce’s sustainability management platform built on the world’s #1 AI CRM. It centralizes environmental and operational data to help organizations measure, manage, and report on sustainability initiatives. The platform automates carbon accounting by converting energy, travel, and fleet data into emissions aligned with the Greenhouse Gas Protocol. Agentforce AI enables teams to ask natural language questions, generate insights, and automate complex reporting tasks. Framework-specific report builders support compliance with standards such as CSRD, SASB, GRI, and CDP. Net Zero Cloud also consolidates Scope 1, 2, and 3 emissions data across suppliers and subsidiaries. It helps organizations transform sustainability efforts into measurable business value and strategic decision-making.

About

Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agentforce Net Zero is ideal for enterprise sustainability teams, ESG leaders, and operations executives seeking an AI-powered platform to manage carbon accounting, compliance reporting, and sustainability strategy

Audience

Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$48,000 per year
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/net-zero/cloud/

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/

Alternatives

Alternatives

No Alternatives
Gaia Carbon Accounting

Gaia Carbon Accounting

Gaia Technologies Ltd

Categories

Categories

Integrations

Salesforce Agentforce
CloudHub
Microsoft 365
Microsoft Word
NVIDIA Nemotron
Salesforce
Salesforce Agentforce Field Service
Salesforce CRM Analytics

Integrations

Salesforce Agentforce
CloudHub
Microsoft 365
Microsoft Word
NVIDIA Nemotron
Salesforce
Salesforce Agentforce Field Service
Salesforce CRM Analytics
Claim Salesforce Agentforce Net Zero and update features and information
Claim Salesforce Agentforce Net Zero and update features and information
Claim Koa and update features and information
Claim Koa and update features and information