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About

Agentforce Health, formerly Health Cloud, is Salesforce’s AI-first platform built specifically for healthcare organizations. It connects clinical and non-clinical data on a unified, healthcare-specific data model to create a complete patient and member view. The platform leverages pre-built and configurable AI agents to automate workflows and surface real-time insights. Health Cloud helps reduce staff burnout by streamlining administrative tasks and improving operational efficiency. It supports personalized patient engagement and accelerates time to care through intelligent automation. Interoperability features integrate EHR and third-party systems to ensure seamless data exchange. Agentforce Health empowers providers, payers, and public health agencies to deliver connected, compliant, and patient-centered care.

About

Connect Staff, Patients & Providers Via HIPAA-Compliant Video, Voice & Text Cloud-based, TigerConnect enables hospitals, practices, and other healthcare organizations to collaborate with staff from anywhere and engage patients at home using the same, secure, smartphone and desktop app. TigerConnect modernizes clinical communication, enabling staff to reach each other by role immediately via text, voice or video. Exchange photos, videos, and other files from the field, labs, or integrated EHR systems to provide context and better care diagnoses. For further technology consolidation, modern scheduling ensures the right on-call physicians are contacted. TigerConnect also offers secure patient and family communication, delivering continuity of care while improving appointment show-rates, care plan adherence, documentation workflow, pre-op preparation, and post-op follow-ups. Improve the overall patient experience by delivering the easy, secure engagement today's patients expect.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agentforce Health is ideal for healthcare providers, payers, and public health organizations seeking an AI-powered CRM to unify patient data, automate workflows, and deliver personalized, compliant care at scale

Audience

Healthcare organizations, providers, IT, and security staff

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/healthcare/cloud/

Company Information

TigerConnect
Founded: 2010
United States
www.tigerconnect.com

Alternatives

VirtualHealth HELIOS

VirtualHealth HELIOS

VirtualHealth

Alternatives

Veeva CRM

Veeva CRM

Veeva Systems
Klara

Klara

Klara Technologies

Categories

Categories

Healthcare CRM Features

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Hospital Management Features

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Patient Case Management Features

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management Features

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal Features

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Telemedicine Features

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Integrations

Box
CareBridge
Concord Cloud Fax
Consensus Harmony
DeVero
Dropbox
EpicCare EMR
Inspire Planner
Ivanti Neurons for MDM
Lyniate Corepoint
OpenTempo
Oracle Health Ambulatory EHR
PhoneIQ
PointClickCare
Provar
QGenda
Rhapsody
Salesforce
Salesforce Agentforce Life Sciences
Wufoo

Integrations

Box
CareBridge
Concord Cloud Fax
Consensus Harmony
DeVero
Dropbox
EpicCare EMR
Inspire Planner
Ivanti Neurons for MDM
Lyniate Corepoint
OpenTempo
Oracle Health Ambulatory EHR
PhoneIQ
PointClickCare
Provar
QGenda
Rhapsody
Salesforce
Salesforce Agentforce Life Sciences
Wufoo
Claim Salesforce Agentforce Health and update features and information
Claim Salesforce Agentforce Health and update features and information
Claim TigerConnect and update features and information
Claim TigerConnect and update features and information