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About

Agentforce Automotive, formerly Automotive Cloud, is Salesforce’s AI-powered CRM platform built specifically for the automotive industry. It unifies driver and vehicle data to create a single, connected view across sales, service, and ownership experiences. Automotive Cloud enables teams to manage leases, warranties, claims, and service milestones within one centralized system. AI-driven alerts and recommendations help customer-facing employees take proactive action. The platform supports immersive, personalized driver experiences beyond the initial vehicle purchase. Integrated automation improves operational efficiency and productivity across dealerships and OEM networks. Agentforce Automotive empowers automotive brands to strengthen relationships, increase loyalty, and innovate faster.

About

Agentforce Energy & Utilities, formerly Energy & Utilities Cloud, is Salesforce’s industry-specific AI CRM built for energy providers and utilities. It unifies customer, asset, and operational data on a single platform designed for regulated and competitive markets. The solution delivers built-in automation, predictive and generative AI, and real-time insights to improve service and efficiency. Smart Utility Contact Center tools empower agents with full customer visibility and next-best actions. Industry-specific CPQ supports complex quoting for commodities and non-commodity products. A comprehensive energy and utilities data model enables seamless sales, service, field operations, and asset management. Agentforce Energy & Utilities helps organizations lead the energy transition while boosting growth and sustainability initiatives.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agentforce Automotive is ideal for automotive OEMs, dealerships, retailers, and captive finance organizations seeking an AI-powered CRM to unify driver and vehicle data, streamline operations, and deliver personalized ownership experiences

Audience

Agentforce Energy & Utilities is ideal for regulated and competitive energy providers, utilities, and clean energy organizations seeking an AI-powered CRM to unify operations, improve customer engagement, and advance sustainability initiatives

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$275 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/automotive/cloud/

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/energy-utilities/cloud/

Alternatives

Yana Automotive Solution

Yana Automotive Solution

Technosoft Automotive

Alternatives

WMTC Utility Billing System

WMTC Utility Billing System

White Mountain Technology
Centra Auto

Centra Auto

Centra Hub
incadea.dms

incadea.dms

incadea
VertexOne

VertexOne

Vertex

Categories

Categories

Integrations

Salesforce
CloudHub
Collate
Salesforce Data 360
Slack
Tableau

Integrations

Salesforce
CloudHub
Collate
Salesforce Data 360
Slack
Tableau
Claim Salesforce Agentforce Automotive and update features and information
Claim Salesforce Agentforce Automotive and update features and information
Claim Salesforce Agentforce Energy & Utilities and update features and information
Claim Salesforce Agentforce Energy & Utilities and update features and information