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About

Agentforce 360 Platform is Salesforce’s unified, AI-native foundation designed to help organizations build and scale an agentic enterprise. It connects humans, data, AI agents, and applications on one trusted and open platform. With Data 360, businesses can unify and govern enterprise data to deliver accurate, contextual insights across every workflow. Customer 360 integrates sales, service, marketing, commerce, and industry solutions into a single AI-powered customer view. Slack serves as the collaborative layer where employees and AI agents interact in real time to automate and act securely. The platform includes built-in integration, automation, analytics, security, and DevOps tools to streamline development and operations. Running on Hyperforce infrastructure, Agentforce 360 enables companies to innovate quickly while maintaining enterprise-grade security, compliance, and performance.

About

Predict issues, reduce user impact, and automate resolutions with AIOps. Move away from reactive IT operations with insights and automation. Identify anomalies and solve issues before they occur with cross-team automation workflows. Deliver proactive digital operations with AIOps. Stop chasing false positives and identify anomalies with less guesswork. Collect and analyze telemetry data for enhanced visibility and reduced noise. Find the root cause of incidents and share actionable insights across teams. Reduce outages by taking action based on guided recommendations. Shorten recovery times by rapidly implementing solutions based on insights. Simplify repetitive tasks with pre-built playbooks and knowledge base resources. Create a performance-driven culture across teams. Give DevOps and Site Reliability Engineers (SREs) visibility into microservices to improve observability and speed up incident response. Go beyond IT operations to manage the entire digital lifecycle.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agentforce 360 Platform is designed for enterprise IT leaders, developers, and business transformation teams seeking a secure, AI-native foundation to unify data, automate workflows, and scale intelligent operations

Audience

Businesses and companies looking for an IT operations management solution to identify anomalies, solve issues, and manage the entire digital lifecycle

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25.00/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/platform/

Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com/products/it-operations-management.html

Alternatives

Alternatives

Zero Incident Framework

Zero Incident Framework

GAVS Technologies
 Nios4

Nios4

Nios4

Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Application Development Features

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Lifecycle Management Features

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

No-Code Development Features

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Integrations

Akoonu
Certinia PS Cloud
CoCounselor
Cyclr
Frame.io
Google Cloud Platform
Hyperview
IBM Cloud
Journeys
Microsoft 365
Microsoft Azure
NorthStar Navigator
OpenShift Cloud Functions
Oracle Cloud Infrastructure
Provar
Red Hat OpenShift
Salesforce Agentforce
Slack
Tavant Warranty
kennek

Integrations

Akoonu
Certinia PS Cloud
CoCounselor
Cyclr
Frame.io
Google Cloud Platform
Hyperview
IBM Cloud
Journeys
Microsoft 365
Microsoft Azure
NorthStar Navigator
OpenShift Cloud Functions
Oracle Cloud Infrastructure
Provar
Red Hat OpenShift
Salesforce Agentforce
Slack
Tavant Warranty
kennek
Claim Salesforce Agentforce 360 Platform and update features and information
Claim Salesforce Agentforce 360 Platform and update features and information
Claim ServiceNow IT Operations Management and update features and information
Claim ServiceNow IT Operations Management and update features and information