SalesForceSpeedSirma
|
||||||
Related Products
|
||||||
About
SalesForceSpeed is a real-time sales software that helps businesses to monetize their website visits from day one. The solution is based on algorithms and sophisticated web analytics, which enables in-depth monitoring of website visitors, behavioral analyses, and interaction in real-time. It provides real-time statistics of the organic and paid traffic and the lead sources. The software performs website visitors’ scoring, tracking visited web pages, and enables immediate communication with them, making it possible for sales staff to engage in fruitful conversations via chat, video chat, phone, send an individual offer, and other marketing activities. SalesForceSpeed tracks both unregistered and registered visitors, allowing merchants to instantly connect with those that are very likely to convert into sales. Ensure focus on customer conversion rather than simply driving traffic. Enable interaction with unregistered and registered visitors.
|
About
Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Companies and businesses in search of a solution to improve their sales and direct-to-consumer interaction
|
Audience
Companies that need a live chat and customer engagement solution
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$19.95 per user per month
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationSirma
Founded: 1992
Bulgaria
sirma.com/products/customer-intelligence-suite/real-time-sales-software.html
|
Company InformationVelaro
Founded: 2000
United States
www.velaro.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
|
||||||
Integrations
1stContact.ai
Supported
Facebook
Not Supported
Google Analytics
Not Supported
LinkedIn
Not Supported
NetSuite
Not Supported
Onsite
Supported
Parsey
Not Supported
RadiantOne
Supported
Salesforce Agentforce Service
Not Supported
Topline
Supported
|
Integrations
1stContact.ai
Not Supported
Facebook
Supported
Google Analytics
Supported
LinkedIn
Supported
NetSuite
Supported
Onsite
Not Supported
Parsey
Supported
RadiantOne
Not Supported
Salesforce Agentforce Service
Supported
Topline
Not Supported
|
|||||
|
|
|