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About

SalesForceSpeed is a real-time sales software that helps businesses to monetize their website visits from day one. The solution is based on algorithms and sophisticated web analytics, which enables in-depth monitoring of website visitors, behavioral analyses, and interaction in real-time. It provides real-time statistics of the organic and paid traffic and the lead sources. The software performs website visitors’ scoring, tracking visited web pages, and enables immediate communication with them, making it possible for sales staff to engage in fruitful conversations via chat, video chat, phone, send an individual offer, and other marketing activities. SalesForceSpeed tracks both unregistered and registered visitors, allowing merchants to instantly connect with those that are very likely to convert into sales. Ensure focus on customer conversion rather than simply driving traffic. Enable interaction with unregistered and registered visitors.

About

Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses in search of a solution to improve their sales and direct-to-consumer interaction

Audience

Companies that need a live chat and customer engagement solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.95 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Velaro provides high quality live chat. It also monitors every visitors on our website. Easily integrates with social apps. Provides real-time tracking on our website. Also we can check the history of each and every visitor's. Very intuitive software. Easily integrates with Salesforce, Magento, NetSuite.

Cons

  • Easy to install and use. No dislikes as of now.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Sirma
Founded: 1992
Bulgaria
sirma.com/products/customer-intelligence-suite/real-time-sales-software.html

Company Information

Velaro
Founded: 2000
United States
www.velaro.com

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Categories

Sales Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

1stContact.ai Supported
Facebook Not Supported
Google Analytics Not Supported
LinkedIn Not Supported
NetSuite Not Supported
Onsite Supported
Parsey Not Supported
RadiantOne Supported
Salesforce Agentforce Service Not Supported
Topline Supported
WordPress Not Supported
X (Twitter) Not Supported
Zendesk Not Supported

Integrations

1stContact.ai Not Supported
Facebook Supported
Google Analytics Supported
LinkedIn Supported
NetSuite Supported
Onsite Not Supported
Parsey Supported
RadiantOne Not Supported
Salesforce Agentforce Service Supported
Topline Not Supported
WordPress Supported
X (Twitter) Supported
Zendesk Supported
Claim SalesForceSpeed and update features and information
Claim SalesForceSpeed and update features and information
Claim Velaro and update features and information
Claim Velaro and update features and information