STEWARD by SOLEUMSOLEUM
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Related Products
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About
STEWARD is a cloud platform for embedding governed AI product experts into software and institutional workflows. It combines a conversational widget and chat API with a knowledge base that answers from designated documentation and cites its sources. For live information, it can read a host product's configured REST API under the end user's own credentials and analyze returned data in a sandbox. Evidence thresholds guide refusals when sources do not support an answer. The platform provides traces and audit records for responses and configuration changes, with usage metered through insight credits. Teams can embed the expert with HTML, React or Angular snippets, or use the chat API. STEWARD is designed for software companies, developers and agencies building for clients, and organizations seeking contextual assistance inside products their users already access. A free plan is available; paid plans add capacity and retention.
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About
Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications.
Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc.
Main Features:
• Live Chat Widget with full multichannel experience on Web and Mobile;
• Resolution Bot to automate customer support;
• Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA;
• Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more;
• Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more;
• Seamless conversation allows to “jump” between different channels;
• Ticketing Management system;
• Monitoring dashboard.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Software companies, agencies, developers and institutions whose users sign in to their own software.
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Audience
E-commerce, Banking, Insurance, Hospitality, Government, Media, Entertainment, Logistics, Education, Healthcare
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49 per month
Free plan: $0 forever, with 1 product, 1 data source, and 50 monthly insight credits. Starter: $49 monthly or $490 annually (2 months free), with 2 products, 3 data sources, and 180 monthly credits. Growth: $299 monthly or $2,990 annually (2 months free), with 5 products, 5 data sources, and 1,200 monthly credits. Enterprise pricing is custom by contract. Optional credit bundles: 500 for $150, 2,500 for $700, or 10,000 for $2,500. Prices are in USD before tax.
Free Version
Supported
Free Trial
Not Supported
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Pricing
€25/month
There are also (both in the cloud and on-premise):
- Free forever plan ; - Custom plan for Enterprises.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationSOLEUM
United States
soleum.io/steward/
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Company InformationTiledesk
Founded: 2020
Italy
tiledesk.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Not Supported
Contextual Guidance
Not Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Not Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
Chatbot Features
Call to Action
Not Supported
Context and Coherence
Not Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Reporting / Analytics
Supported
Sentiment Analysis
Not Supported
Social Media Integration
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Not Supported
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Integrations
Amazon Bedrock
Supported
Dialogflow
Not Supported
Docker
Not Supported
Drupal
Not Supported
Facebook Messenger
Not Supported
GitHub
Not Supported
Google Tag Manager
Not Supported
Joomla!
Not Supported
Kubernetes
Not Supported
Mailchimp
Not Supported
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Integrations
Amazon Bedrock
Not Supported
Dialogflow
Supported
Docker
Supported
Drupal
Supported
Facebook Messenger
Supported
GitHub
Supported
Google Tag Manager
Supported
Joomla!
Supported
Kubernetes
Supported
Mailchimp
Supported
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