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About

Runnr.ai is a conversational AI platform tailored for the hospitality industry, designed to automate and enhance guest communication throughout the entire guest journey, from booking to checkout. By integrating with property management systems and other hospitality software, Runnr.ai enables proactive messaging via WhatsApp or SMS, achieving a 98% open rate and 65% guest engagement. It supports real-time translation across over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in theirs, thereby eliminating language barriers and enhancing guest satisfaction. Runnr.ai's unified inbox consolidates all guest interactions from various channels, such as WhatsApp, SMS, Booking.com, and webchat, into a single interface, streamlining communication and reducing the need for time-consuming calls and emails.

About

We are the largest, leading global provider of premier integrated guest-facing technology solutions for the hospitality industry. We enable hotel guests to connect and control their digital experiences throughout their stay. Our cloud-based solutions are designed to ensure your guests are always, seamlessly connected to the Internet throughout the hotel. Our centrally managed solutions allow you to offer your guests secure, reliable, and scalable solutions that can be custom-branded to your hotel. interTouch Passpoint lets you deliver a guest Wi-Fi experience that’s like being at home; instant and secure without having to constantly enter credentials. interTouch Passpoint uses secure profiles to connect guests to Wi-Fi, enabling you to interact more directly and personalize the engagement with your guests. interTouch Telephony Solutions offers a reliable, cloud PBX service and voice-controlled options at a fraction of the price of traditional solutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in need of a tool to enhance guest satisfaction and operational efficiency through AI-driven, multilingual communication and automated services

Audience

Companies and hotels wanting a tool to deliver superior digital guest experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Runnr.ai
Founded: 2022
The Netherlands
runnr.ai/

Company Information

interTouch
Founded: 1998
Singapore
www.intertouch.com

Alternatives

Alternatives

ElevenOS

ElevenOS

Eleven

Categories

Categories

Integrations

Booking.com
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Lodgegate
Mews
Noovy
OPERA Cloud PMS
RMS POS
Shiji Daylight PMS
Stayntouch PMS
WhatsApp
apaleo

Integrations

Booking.com
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Lodgegate
Mews
Noovy
OPERA Cloud PMS
RMS POS
Shiji Daylight PMS
Stayntouch PMS
WhatsApp
apaleo
Claim Runnr.ai and update features and information
Claim Runnr.ai and update features and information
Claim interTouch and update features and information
Claim interTouch and update features and information