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About

Runnr.ai is a conversational AI platform tailored for the hospitality industry, designed to automate and enhance guest communication throughout the entire guest journey, from booking to checkout. By integrating with property management systems and other hospitality software, Runnr.ai enables proactive messaging via WhatsApp or SMS, achieving a 98% open rate and 65% guest engagement. It supports real-time translation across over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in theirs, thereby eliminating language barriers and enhancing guest satisfaction. Runnr.ai's unified inbox consolidates all guest interactions from various channels, such as WhatsApp, SMS, Booking.com, and webchat, into a single interface, streamlining communication and reducing the need for time-consuming calls and emails.

About

We are the largest, leading global provider of premier integrated guest-facing technology solutions for the hospitality industry. We enable hotel guests to connect and control their digital experiences throughout their stay. Our cloud-based solutions are designed to ensure your guests are always, seamlessly connected to the Internet throughout the hotel. Our centrally managed solutions allow you to offer your guests secure, reliable, and scalable solutions that can be custom-branded to your hotel. interTouch Passpoint lets you deliver a guest Wi-Fi experience that’s like being at home; instant and secure without having to constantly enter credentials. interTouch Passpoint uses secure profiles to connect guests to Wi-Fi, enabling you to interact more directly and personalize the engagement with your guests. interTouch Telephony Solutions offers a reliable, cloud PBX service and voice-controlled options at a fraction of the price of traditional solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in need of a tool to enhance guest satisfaction and operational efficiency through AI-driven, multilingual communication and automated services

Audience

Companies and hotels wanting a tool to deliver superior digital guest experiences

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Runnr.ai
Founded: 2022
The Netherlands
runnr.ai/

Company Information

interTouch
Founded: 1998
Singapore
www.intertouch.com

Alternatives

Alternatives

ElevenOS

ElevenOS

Eleven

Categories

Categories

Integrations

Booking.com Supported
Clock PMS+ Supported
Cloudbeds Supported
Ericsoft Booking Engine Supported
FLEXIPASS Supported
Flexkeeping Supported
GuestCompass Supported
Guestline Supported
Lighthouse Supported
Lodgegate Supported
Mews Supported
Noovy Supported
OPERA Cloud PMS Supported
RMS POS Supported
Shiji Daylight PMS Supported
Stayntouch PMS Supported
WhatsApp Supported
apaleo Supported

Integrations

Booking.com Not Supported
Clock PMS+ Not Supported
Cloudbeds Not Supported
Ericsoft Booking Engine Not Supported
FLEXIPASS Not Supported
Flexkeeping Not Supported
GuestCompass Not Supported
Guestline Not Supported
Lighthouse Not Supported
Lodgegate Not Supported
Mews Not Supported
Noovy Not Supported
OPERA Cloud PMS Not Supported
RMS POS Not Supported
Shiji Daylight PMS Not Supported
Stayntouch PMS Not Supported
WhatsApp Not Supported
apaleo Not Supported
Claim Runnr.ai and update features and information
Claim Runnr.ai and update features and information
Claim interTouch and update features and information
Claim interTouch and update features and information