Runn
UnitLook

UnitLook

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About

Runn is a real-time resource management platform with integrated time tracking and powerful forecasting capabilities. Intuitively plan projects and schedule resources with allocations, project phases, milestones, and time off. Flick between monthly, quarterly and half-yearly views to plan for the short and long term. Get a dynamic bird’s-eye view of your entire organization to manage capacity, workload and availability changes as you create your plans. Track project budgets, view forecasts, and get relevant metrics with in-depth reports, charts and dashboards. Use Runn’s time tracker and timesheets to monitor project progress. Direct integrations with Harvest, WorkflowMax, and Clockify. Use the API to connect your favorite tools with Runn.

About

UnitLook brings together ticket management, project management, capacity planning, time tracking, and team availability into one connected system — built for project-based companies and service teams that need clear visibility into workflows, workload, delivery, and profitability. Instead of managing work across disconnected tools and spreadsheets, UnitLook connects tasks, timelines, resource planning, timesheets, and client communication in one place, giving teams a clear picture of projects, people, time, and profitability without fragmented systems or manual reporting. Key features: Ticket and task tracking for inbound client requests alongside core project work Interactive Gantt-style planning for visual roadmaps and timelines Workload and capacity visibility to monitor availability and prevent overload Time tracking with direct timesheet logging tied to projects and clients Client portal access with SLA monitoring Reporting for project and financial oversight

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT and software development businesses, professional services companies, and growing digital agencies.

Audience

IT and software development agencies, digital marketing firms, creative agencies, managed service providers (MSPs), project managers, agency founders, operations directors, and fast-paced B2B teams looking to streamline client requests, track billable time, and optimize project profitability.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Play Video Runn streamlines your people and project operations. Get real-time visibility of your business. Get a bird’s eye view of everyone to quickly spot gaps. Manage time off and custom work days and hours. Drag-and-drop allocations and time off. Use placeholders when you don't yet know who to assign the work to. Stay on top of changing projects, plan projects with your budget in mind, and add tentative projects. Compare actual hours with scheduled hours, and see whether your project is under or over-budget. Use Runn's native integrations. With the API, build custom integrations with your favorite tools. View more images or videos

Screenshots and Videos

UnitLook all-in-one ticketing and help desk dashboard. Optimize your customer support workflows with UnitLook, the ultimate all-in-one ticketing system and help desk software. This powerful dashboard delivers real-time data visualization, tracking ticket creation trends, historical performance analytics, and critical service desk metrics over a 12-month period. Seamlessly monitor issue volume by ticket type (problem reports, change requests, new features) and manage workloads across multiple client accounts. Boost your IT support efficiency, improve response times, and make data-driven decisions with clear, actionable help desk reporting and KPI tracking. UnitLook employee time tracking dashboard monitoring billable hours utilization and resource productivity metrics. UnitLook help desk calendar dashboard tracking ticket deadlines and project scheduling milestones. UnitLook project management dashboard featuring interactive Gantt charts for milestone tracking and resource scheduling. View more images or videos

Pricing

$10 per resource, per month
Free for teams of up to 5 people.

From $10 per resource managed per month with unlimited people and projects.
Free Version Supported
Free Trial Supported

Pricing

€129/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • Intuitive graphical user interface is easy to use. Simple to implement and minimal training is needed to get up and running on the platform. Saves times and money by providing tools to manage team time utilization, capacity, and resource use and keep projects profitable. Pricing provides good value, and the customer support is excellent.
  • It has a multi role in business. It helps you track each employee work time on projects. Helps to plan better for projects. Also helps to balance employees workload.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Runn
Founded: 2018
New Zealand
www.runn.io

Company Information

UnitPick
Founded: 2021
Croatia
unitlook.com

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Categories

Capacity Planning Supported
Professional Services Automation Supported
Project Management Supported
Project Portfolio Management Supported
Resource Management Supported
Resource Scheduling Supported

Categories

Professional Services Automation Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Not Supported
Collaboration Tools Not Supported
CRM Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Not Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported
Show More Features

Project Portfolio Management Features

Budget Management Supported
Collaboration Supported
Dashboard Supported
Issue Management Supported
Milestone Tracking Supported
Portfolio Management Supported
Project Planning Supported
Requirements Management Not Supported
Resource Management Supported
Status Tracking Not Supported
Task Management Not Supported
Time & Expense Tracking Supported

Resource Management Features

Capacity Management Supported
Data Visualization Supported
Demand Forecasting Supported
Drag & Drop Supported
Employee Scheduling Supported
Filtered Search Supported
Resource Allocation Supported
Skills Tracking Supported
Utilization Management Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Not Supported
Document Management Not Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported

Integrations

Harvest Supported
PANTHEON Farming Not Supported
WorkflowMax Supported
View All 2 Integrations

Integrations

Harvest Not Supported
PANTHEON Farming Supported
WorkflowMax Not Supported
View All 1 Integration
Claim UnitLook and update features and information
Claim UnitLook and update features and information