Robin by AteraAtera
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About
Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.
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About
Workativ is an AI Agent platform for HR and IT teams to automate support and operations. It deploys AI agents to answer employee questions (PTO, benefits, IT issues) in 95+ languages and autonomously execute workflows like onboarding, offboarding, and performance cycles across Slack and Microsoft Teams.
Key Capabilities:
Automate support: Resolves queries and takes direct action in HR/IT apps (password resets, leave requests) without manual intervention.
Autonomous workflows:Handles repeatable processes, including compliance training, license assignment, and expense claims.
Integrations & Security: Workativ connects with 100+ tools (Workday, Okta, ServiceNow, Jira, Teams) with no coding required. It delivers enterprise-grade security, featuring SOC 2 Type II, ISO 27001, GDPR, HIPAA compliance, and PII data protection.
Get your free trial - sign up now.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT departments, managed service providers (MSPs), and enterprise organizations that want to automate IT support, device management, and cloud troubleshooting using AI
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Audience
Companies whose HR and IT teams are buried under manual support, repetitive processes, and heavy admin. Workativ deploys AI agents to instantly unburden the workforce.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$99/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAtera
Founded: 2012
United States
www.atera.com/ai/robin/
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Company InformationWorkativ
Founded: 2019
United States
workativ.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
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Integrations
Google Drive
Microsoft 365
Microsoft Entra ID
Microsoft SharePoint
Microsoft Teams
Okta
Salesforce
Slack
ADP Enterprise HR
AWS Identity and Access Management (IAM)
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Integrations
Google Drive
Microsoft 365
Microsoft Entra ID
Microsoft SharePoint
Microsoft Teams
Okta
Salesforce
Slack
ADP Enterprise HR
AWS Identity and Access Management (IAM)
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