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About

Rimo Health is a vendor‑agnostic telehealth and ecommerce platform that powers direct‑to‑consumer healthcare brands with a fully integrated solution for patient acquisition, clinical care, and medication fulfillment. Built with a dedicated codebase for unlimited customization, it delivers an end‑to‑end patient experience, from branded online storefronts and intake forms through HIPAA‑compliant virtual consultations and provider matching to e‑prescribing, pharmacy integration, and door‑to‑door medication delivery, all within a single, secure environment. The platform includes a doctor portal, patient portal with standard and customizable intakes, subscription and treatment management dashboards, automated provider matching based on licensing and specialty, lab ordering and results integration, analytics and data export tools, and seamless connections to any payment processor or pharmacy network without hidden markups.

About

VSee is the telehealth system used by NASA Space Station, McKesson, GE, Optum, DaVita, Trinity, and 2000+. Dedicated to simplifying the logistics of delivering distance healthcare, we believe telehealth is key to increasing access, lowering costs, improving patient outcomes, and reducing physician burnout. Over the past 10 years VSee has developed over 250 points of configuration without coding, so you can quickly deploy and scale a warm and efficient online experience adapted for your patients, providers, and non-clinical staff. VSee’s workflows are highly configurable and have been set up for urgent care, ER diversion, telepsychiatry, specialist consults, concierge care, second opinions, group therapy, e-ICU, chronic care management and a range of other use cases. Key features of the HIPAA-Compliant platform includes scheduling/walk-in visits, asynchronous & web chat/video visits, customizable intake, consent, epayment ,eRx, RPM & more...

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Healthcare entrepreneurs and brands seeking a solution that seamlessly combines online storefronts, virtual care, e‑prescribing and fulfillment under one roof

Audience

Telehealth practice management solution for businesses of all sizes which helps with regulatory compliance, messaging, walk-in alerts, intake forms, online payment, chat support and more.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • From an operational standpoint, Rimo has been a strong all-in-one infrastructure layer for launching and scaling telehealth workflows. What works well: * The platform significantly reduces the need to stitch together multiple vendors (EMR, billing, pharmacy, and patient flow tools). * Speed to launch is a major advantage; setup and deployment are noticeably faster compared to more fragmented stacks. * The flexibility in structuring clinical workflows (video, async care, labs, prescribing, and fulfillment) makes it easy to adapt to different telehealth verticals. * Billing and operational tooling are tightly integrated, which simplifies day-to-day management and reduces operational overhead. * The system is built in a way that allows teams to scale without constantly reworking their backend infrastructure.
  • Nothing the platform did not make me happy i have nothing good to say about them please read the cons listed below.

Cons

  • Areas to be mindful of: * Because the platform is modular and configurable, teams that are not operationally clear on their workflows may need some initial guidance during setup. * Like any full-stack system, taking advantage of all capabilities requires some onboarding and internal alignment.
  • Hidden fees they never disclose upfront, then they lock you in so you can't bring your own doctor or pharmacy or leave without a fight. On top of that they claim to be HIPAA compliant and they absolutely are not. Stay far away total bait and switch.

Pros & Cons from Real Users

Pros

  • Works when other services fail. I prefer this platform over others because I teach students in countries all over the world and it has been the best service out of dozens that I have tried.

Cons

  • Most people are not familiar with it and it may be difficult to get them to use it.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Rimo Health
United States
rimohealth.com

Company Information

VSee
Founded: 2008
United States
vsee.com

Alternatives

Alternatives

Q-Consultation

Q-Consultation

QuickBlox
DocVilla

DocVilla

PS3G
Vivadox

Vivadox

Vivadox.life
eVisit

eVisit

eVisit

Categories

Telemedicine Supported

Categories

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Not Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Supported

HIPAA Compliance Features

Access Control / Permissions Not Supported
Audit Management Not Supported
Compliance Reporting Not Supported
Data Security Not Supported
Documentation Management Not Supported
For Healthcare Supported
Incident Management Not Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Not Supported
Vendor Management Not Supported

Integrations

SimpleVisit Not Supported
Slack Supported

Integrations

SimpleVisit Supported
Slack Not Supported
Claim Rimo Health and update features and information
Claim Rimo Health and update features and information
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Claim VSee and update features and information