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About

Use multimedia messaging to reach patients, coordinate specialty care, maintain treatment plans, promote medication adherence, and more. Instead of downloading an app or logging into a portal, patients simply contact you through standard text messaging. Collect new patient information, medical records, consent, and other health data through customizable forms and e-signature capabilities. Connect with patients remotely through virtual visits, even when the patient lacks access to high-speed internet. Use multimedia messaging to reach patients, coordinate specialty care, maintain treatment plans, promote medication adherence, and more. Message your entire appointment list for the day instructing patients to text your office when they arrive and new procedures. Rural, underinsured and working patients have trouble accessing the care they need and often wait until an emergency before seeking treatment.

About

Rimo Health is a vendor‑agnostic telehealth and ecommerce platform that powers direct‑to‑consumer healthcare brands with a fully integrated solution for patient acquisition, clinical care, and medication fulfillment. Built with a dedicated codebase for unlimited customization, it delivers an end‑to‑end patient experience, from branded online storefronts and intake forms through HIPAA‑compliant virtual consultations and provider matching to e‑prescribing, pharmacy integration, and door‑to‑door medication delivery, all within a single, secure environment. The platform includes a doctor portal, patient portal with standard and customizable intakes, subscription and treatment management dashboards, automated provider matching based on licensing and specialty, lab ordering and results integration, analytics and data export tools, and seamless connections to any payment processor or pharmacy network without hidden markups.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare institutions searching for a virtual care solution to improve their patients and their teams communication

Audience

Healthcare entrepreneurs and brands seeking a solution that seamlessly combines online storefronts, virtual care, e‑prescribing and fulfillment under one roof

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • From an operational standpoint, Rimo has been a strong all-in-one infrastructure layer for launching and scaling telehealth workflows. What works well: * The platform significantly reduces the need to stitch together multiple vendors (EMR, billing, pharmacy, and patient flow tools). * Speed to launch is a major advantage; setup and deployment are noticeably faster compared to more fragmented stacks. * The flexibility in structuring clinical workflows (video, async care, labs, prescribing, and fulfillment) makes it easy to adapt to different telehealth verticals. * Billing and operational tooling are tightly integrated, which simplifies day-to-day management and reduces operational overhead. * The system is built in a way that allows teams to scale without constantly reworking their backend infrastructure.
  • Nothing the platform did not make me happy i have nothing good to say about them please read the cons listed below.

Cons

  • Areas to be mindful of: * Because the platform is modular and configurable, teams that are not operationally clear on their workflows may need some initial guidance during setup. * Like any full-stack system, taking advantage of all capabilities requires some onboarding and internal alignment.
  • Hidden fees they never disclose upfront, then they lock you in so you can't bring your own doctor or pharmacy or leave without a fight. On top of that they claim to be HIPAA compliant and they absolutely are not. Stay far away total bait and switch.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Rhinogram
Founded: 2015
United States
www.rhinogram.com

Company Information

Rimo Health
United States
rimohealth.com

Alternatives

Alternatives

CharmHealth

CharmHealth

MedicalMine
DocVilla

DocVilla

PS3G
eVisit

eVisit

eVisit

Categories

Categories

Telemedicine Supported

Telemedicine Features

Appointment Reminders Not Supported
Appointment Scheduling Supported
Chat / Messaging Not Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Not Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Integrations

Slack Not Supported

Integrations

Slack Supported
Claim Rhinogram and update features and information
Claim Rhinogram and update features and information
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