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About

Ratings and Reviews software that's scalable, dependable, and tailored to your needs. Let customers interact the way they want to. Selfies and photos of real people with your products. Collecting your customer's stories doesn't need to be all essays. Our advanced product review syndication features allow large volumes of reviews to be collected across different sites and markets. Large volumes of shared content bring together your worldwide market. Let customers interact the way they want to. Videos of real people with your products. Collecting your customer's stories doesn't need to be all essays. Identify trends in reviews to locate issues quickly. Geo-locate and categorize the issue quickly. Interacting with your customers shows them that you value their opinions and are willing to act upon them. This generates trust in you and your brand. Search engine optimization is a primary key to online visibility.

About

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Growing online businesses seeking a tool to capture customer feedback and build shopper trust

Audience

For businesses lookinh to source feedback and surface reviews across various channels

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey.
  • Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms.

Cons

  • It is a great portal with a very good inventory of reviews across the services and businesses.
  • It worked great for me. Nothing to share about cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Reziew
Founded: 2011
Switzerland
www.reziew.com

Company Information

SmartCustomer
Founded: 2006
United States
www.smartcustomer.com

Alternatives

gominga

gominga

gominga eServices

Alternatives

Tia

Tia

TIA Reviews Pte. Ltd.

Categories

Product Review Supported
Review Management Supported

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

BigCommerce Not Supported
Buy Real Media Not Supported
Cloutly Not Supported
Facebook Not Supported
Google AdMob Supported
Instagram Not Supported
Magento Not Supported
ProvenExpert.com Not Supported
QuickBooks Online Not Supported
Reviewsub Not Supported
Shopify Not Supported
X (Twitter) Not Supported

Integrations

BigCommerce Supported
Buy Real Media Supported
Cloutly Supported
Facebook Supported
Google AdMob Not Supported
Instagram Supported
Magento Supported
ProvenExpert.com Supported
QuickBooks Online Supported
Reviewsub Supported
Shopify Supported
X (Twitter) Supported
Claim Reziew and update features and information
Claim Reziew and update features and information
Claim SmartCustomer and update features and information
Claim SmartCustomer and update features and information