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About

Send timely, relevant and personalized email marketing campaigns that capture the attention of your hotel guests. Get the word out quickly for all hotel promotions, discounts, special offers and other one-time emails with our easy-to-use solution. Our drag‑and‑drop email editor makes it easy to create beautiful, responsive hotel emails. Add a personal touch to every email you send with dynamic content, merge tags, segmentation and triggered automation. Quickly and easily respond to both negative and positive hotel reviews from within the platform. Use the ticketing system to communicate service shortcomings to the relevant person or department. Benchmark your hotel's performance against your competitors’ online review rankings. Link your hotels' social media accounts in one place to monitor engagement, post updates, track insights and more.

About

To increase hotel bookings and to elevate the brand identity as well as the retention rates, guest engagement plays a vital role. By maximizing your presence on the internet and communication modes, you can enhance your brand’s interaction and give a wonderful experience to your guests. You can improve your guest engagement through social media, clear messaging, data, etc. Guest engagement is similar to customer engagement in which the hotel brand communicates with the guests through certain marketing channels so that they are engaged throughout their journey. This strategy aims to build a long-lasting connection with the clients which will increase brand loyalty, improve hotel bookings as well as build customer relationships. Guest engagement is very important for all hotels as it will give you a chance to influence your clients’ purchase behavior on the internet and you can gather personal information to increase leads.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for an CRM and email marketing solution

Audience

Hospitality and hotel businesses interested in a solution to manage their business and maximize profits

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Revinate
Founded: 2009
United States
www.revinate.com

Company Information

Routier
Founded: 2015
Israel
www.routier.io

Alternatives

Alternatives

HotelX

HotelX

IFCA MSC
Tourismart

Tourismart

SimpleApps
HotelBee

HotelBee

Strowberry Code

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Not Supported

Hospitality Property Management Features

Built-in Accounting Not Supported
Catering Not Supported
CRM Not Supported
Employee Management Supported
Extended Stay Not Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Integrations

Blotout Supported
Booking.com Supported
BrightSide Supported
FairPlanner Supported
IDeaS G3 RMS Supported
Integrate.io Supported
Juyo Analytics Supported
Meltano Supported
Mosaic by MethodWorx Supported
Playable Supported
RMS Cloud Supported
Singer Supported
StayFi Supported
Toucan Supported
Whistle Messaging Supported
Xplenty Supported
protel MICE Supported

Integrations

Blotout Not Supported
Booking.com Not Supported
BrightSide Not Supported
FairPlanner Not Supported
IDeaS G3 RMS Not Supported
Integrate.io Not Supported
Juyo Analytics Not Supported
Meltano Not Supported
Mosaic by MethodWorx Not Supported
Playable Not Supported
RMS Cloud Not Supported
Singer Not Supported
StayFi Not Supported
Toucan Not Supported
Whistle Messaging Not Supported
Xplenty Not Supported
protel MICE Not Supported
Claim Revinate and update features and information
Claim Revinate and update features and information
Claim Routier and update features and information
Claim Routier and update features and information